Clerical Support- EI

Northwest Tri-county Intermediate Unit 5 • Edinboro, PA

5d • $18

About The Position

Clerical Support- Early Intervention (Full- Time) This position comes with excellent benefits: 15 paid holidays per year Paid Vacation Days, Sick Days, and Personal Days Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction Life Insurance Pay rate: $17.63/hour 35 hours per week Position Summary: The Secretary is directly responsible to the program supervisor, assistant director, and/or director within the assigned program area . The individual in this position shall support programmatic staff to effectively deliver services within the assigned position.

Requirements

• H igh school or GED diploma
• Proficient in technology use, including software and web-based applications
• Must be able to pleasantly communicate , both orally and in writing, and to explain complex instructions in an easily understandable fashion.
• Must be able to work effectively in a collaborative team environment.
• Must be flexible and able to tolerate many situations and personalities.
• Must have auditory acuity to listen to other people on telephone and in person.
• Must have verbal skills to communicate effectively with the public.
• Must be able to withstand emotional stress.
• Must be able to organize and maintain programmatic files.
• Must adapt to new and emerging technologies to improve programmatic efficiency .
• Prioritize and efficiently complete tasks with minimal supervision.
• Successful applicants will be required to submit acceptable PA Child Abuse Clearance, PA Criminal History Clearance and Federal History Clearance as well as complete forms Act 168 for current employer and any previous employer where the applicant worked directly with children.
• Additionally, a negative TB test will be required within 3 months of receipt of the test results by the IU.

Nice To Haves

• Associate's degree in a related field
• A minimum of two years' successful experience in a professional office setting

Responsibilities

• Effectively communicate both verbally and in writing with internal and external stakeholders to deliver high-quality customer service
• Support data-driven decisions by collecting, monitoring, and reporting on data related to the assigned program area, using various software and web-based technologies
• Proactively provide support to pro grammatic and administrative staff, assigned projects, and initiatives, according to IU procedures
• Prepare documents, reports, letters, memoranda, requisitions, and forms using applicable word processing, database, spreadsheet, a nd file server software systems in accordance with IU procedures
• Maintain programmatic records to include necessary calendars, manuals, files, deadlines, and communications to ensure continuity of services
• Respond to routine requests for information from internal staff as well as external customers via the phone, mail, and email
• Arrange appointments and meetings as appropriate, including travel, facilities, lodging, materials, registrations, and refreshments and follow- up as required
• Develop and maintain an efficient, comprehensive, and accessible document management system on various projects
• Assist with conference and workshop support, in cluding enrollments , registration , preparation of hando uts , visual aids , and post workshop follow-up
• Serve in a back-up capacity by cross-training with colleagues in related positions
• Coverage of reception as needed and conducting fingerprinting services for customers
• P erform other related duties as assigned

Benefits

• 15 paid holidays per year
• Paid Vacation Days, Sick Days, and Personal Days
• Full Medical-PPO, Dental, Prescription, & Vision Insurance after 30 days for employee and dependents at $75.00 per month payroll deduction
• Life Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees