Clerical Support - Receptionist

Gesher Human Services • Detroit, MI

11h

About The Position

The Clerical Support- Receptionist is responsible for greeting and engaging customers interested in services at the Career Center. This position provides data entry support and is responsible for setting up and maintaining client records and other required documentation.

Requirements

• High school diploma or equivalency required, two years of college in human service, finance and/or business preferred.
• Ability to relate to disadvantaged individuals required. Interpersonal skills sufficient to communicate with participants, public and staff.
• Composition skills sufficient to prepare required reports and paperwork. Ability to type 50 wpm accurately. One year experience with computer word processing, spreadsheet and database software required. Proficiency using Microsoft Office as well as reasoning and language skills as measured by Agency norm tests.
• Work involves sitting for up to 80% of work time.

Responsibilities

• Assist in completion and verification of program paperwork.
• Prepare customer-related correspondence.
• Under supervision, prepare supportive services forms and maintain required documentation.
• Set up and maintain program materials and customer records.
• Proofread numerical and statistical material.
• Using computerized software, create spreadsheets, templates and databases as needed. Input data and prepare reports using computerized database.
• Greet customers and provide customer service in a manner that results in expressed satisfaction with services provided

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED