Clerical Support Aide II

City of Jacksonville, FL•Jacksonville, FL

36d•Onsite

About The Position

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered "yes" to any of these questions, you need to complete your application now. Work for the city you love!!! The Military Affairs and Veterans Department is actively seeking a Clerical Support Aide II. Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments. This is entry level clerical support work performing varied typing, data entry, filing, maintaining supplies, assisting customers; and reviewing, processing, and maintaining various fees, files, records, legal documents, information, and materials. Work requires a knowledge of office practices and procedures which involve the operation of standard office equipment such as a personal computer, copier, scanner and calculator and which can be learned on the job within several months. Contacts require courtesy, tact, and effectiveness in dealing with others, and include contacts to request or provide information, ask questions or obtain clarification. The work is performed following established routines, procedures and standing instructions, and although patterned, some variation in the sequence and choice of procedures used is permitted based on situations encountered in the workplace. Work is normally performed in an office environment though the employee may be required to deliver or pick up mail, documents, supplies or materials. The physical demands consist mainly of moving from one work location to another, sitting, or standing at a workstation for extended periods of time, using standard office equipment on an ongoing basis, and dependent upon assigned work location, may be required to lift light objects weighing up to fifteen (15) pounds. The work is performed under general supervision where the work assignments are subject to instructions and established work routines, and the worker is given latitude to rearrange the sequence based on changing work situations or workflow.

Requirements

Knowledge of office practices and procedures.
Knowledge of Business English.
Ability to match names and numbers.
Ability to file both numerically and alphabetically.
Ability to communicate effectively.
Ability to follow oral and written instructions
Ability to read, understand, and apply job related materials.
Ability to transcribe legibly and neatly.
Ability to perform basic mathematical calculations.
Ability to establish and maintain effective working relationships.
Ability to operate standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, copier, scanner, and calculator.
Dependent upon assignment, ability to operate a motor vehicle or the ability to travel between various locations to meet the assignments of the position.
Ability to read, write and communicate in English.
Must be able to operate a computer utilizing word processing and spreadsheet applications.
Depending on assignment, may be required to have a valid Florida Class E Driver's License prior to appointment and which must be maintained during employment in this class.
Depending on assignment, must qualify for prior to appointment, obtain, and maintain during employment in this class a City of Jacksonville Certification as a Public Driver.

Nice To Haves

One (1) year of education and/or experience in clerical work - preferred.

Responsibilities

Receives, processes, records, indexes and/or files varied materials, files, documents, fees, and records.
Responds to inquiries and complaints from the general public and interprets and explains departmental policies and procedures to customers.
Gathers information and assists the general public in completing required forms and documents.
Types correspondence, memoranda, reports, records, orders, and other office documents from sources such as drafts, notes, and other instructions.
Reviews documents and files for completion and accuracy and routes to proper sources.
Establishes, retrieves, and maintains records and files.
Enters information or data to personal computer or computer terminal screen following established procedures.
Maintains files and documents with coding systems, out-cards, tab guides, and other controlling devices.
Order supplies and prepares purchase orders.
Maintains inventory records and stock for assigned work area.
Makes written reports and fills out forms as necessary.
Operates standard office equipment such as a personal computer using word processing, spreadsheet, database, and related software, copier, scanner, and calculator.
Picks up and/or delivers a variety of mail, documents, materials, and supplies which may require operation of a motor vehicle.
Greets the public and answers the phone.
Demonstrates proficiency in the City of Jacksonville's competencies.
Performs related work as required.

Benefits

four (4) weeks off during your first year of employment
low and no cost health insurance options
twelve (12) paid holidays
personal leave day
health insurance
dental
vision
life insurance
flexible spending plans
Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments