Clerical Assistant

Wake County Public Schools • Cary, NC

1d • Onsite

About The Position

Supports the activities the office by performing general clerical duties such as copying, receiving telephone calls, and providing customer service.

Requirements

• Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, Power Point; Google Apps
• Bilingual English/Spanish
• Excellent customer services skills
• Excellent organizational skills
• Effective interpersonal skills to deal with a diverse public
• Ability to communicate clearly and concisely both in oral and written form in English and Spanish using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback
• Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.
• Ability to minimize errors with attention to detail
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
• High School diploma or equivalent.

Nice To Haves

• Experience in a clerical or educational related area
• Experience interpreting and/or translating in English and Spanish.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to parents or school employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Translates and interprets in English and Spanish, as needed.
• Attends all meetings and trainings.
• Performs other related duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees