Clerical Assistant, Collision Center

Hendrick • Duluth, GA

19d • Onsite

About The Position

To assist the department with administrative and clerical support.

Requirements

• GED or High School Diploma
• Business field of study/work experience
• up to 3 years work experience
• Previous administrative or office experience desired.
• Excellent communication and organizational skills are required.
• Ability to understand and follow instructions.
• Ability to communicate effectively with customers and company personnel.
• The position requires regular and predictable attendance.
• Ability to read and comprehend instructions, correspondence, and memos.
• Ability to add, subtract, multiply and divide.
• Ability to apply common sense understanding to carry out instructions.
• Ability to deal with standardized situations.
• Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
• Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
• Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
• Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
• Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
• Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
• Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Nice To Haves

• Valid Driver’s License
• Automobile Salesperson License
• Advanced skills in Microsoft Office products.
• Ability to learn Dealership Management System and utilize web based applications utilized in department operations.

Responsibilities

• Answers incoming calls in a courteous and professional manner.
• Takes accurate messages.
• Directs calls to the appropriate department or person.
• Greets customers in a courteous, prompt and professional manner.
• Directs customers to the appropriate department or person.
• Prepares correspondence, reports, and other documents as assigned
• Performs filing
• Keeps itineraries and schedules
• Operates office machines
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED