Clerical Assistant

Wake County Public School System • Fuquay-Varina, NC

32d • Onsite

About The Position

Supports the activities of an office or school by performing general clerical duties such as copying, receiving telephone calls, and providing customer service.

Requirements

• Knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;
• Excellent customer services skills;
• Excellent organizational skills;
• Effective interpersonal skills to deal with a diverse public;
• Ability to be discrete and maintain confidentiality;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to use a variety of office equipment such as a copier, fax machine, scanner, etc.;
• Ability to minimize errors with attention to detail;
• Ability to establish and maintain effective working relationships with school system staff, students, parents, and community members.
• High School diploma or equivalent.

Nice To Haves

• Experience in a clerical or human resource related area.

Responsibilities

• Performs general clerical duties (e.g., copying, faxing, typing, note taking, scheduling meetings).
• Receives and returns phone calls to employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office or school.
• Investigates specific questions, concerns, and issues to provide answers and/or resolutions.
• Attends all required meetings and trainings.
• Performs other related duties, as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees