Clearance Center Operations Manager

Goodwill Southern California • Los Angeles, CA

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About The Position

Goodwill Southern California is seeking an energetic and dedicated Operations Manager to lead our Clearance Center. In this fast-paced, community-focused role, you'll drive sales, production, customer service, and safety excellence—all while contributing to our mission of upcycling products and keeping them out of landfills.

Requirements

• Experience: 1-3 years in a supervisory role in a customer-focused environment.
• Skills: Strong leadership, multitasking, and communication abilities.
• Flexibility: Availability to work flexible shifts, including nights, weekends, holidays, and occasional overtime.
• Commitment: A passion for mission work and a track record of reliability and integrity.

Nice To Haves

• Proficiency with computers, we can train the rest!
• Bilingual skills in Spanish are a plus.

Responsibilities

• Lead & Inspire: Supervise and mentor a team of 5-10 Ambassadors, ensuring they have the tools and training to exceed customer and sales goals.
• Manage Operations: Oversee day-to-day activities including opening/closing, cash register operations, sales floor maintenance, and production processes.
• Deliver Excellence: Engage with customers, donors, and staff with a friendly, solution-focused approach that upholds our core values of Respect, Integrity, Service, and Excellence.
• Ensure Safety & Compliance: Maintain a clean, safe work environment by enforcing company policies and standard operating procedures.
• Collaborate & Grow: Work closely with the Site Manager to plan schedules, manage performance, and drive continuous improvement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed