Cleaning/Maintenance Services Supervisor at Lakewood Amphitheatre

Live Nation Entertainment•Atlanta, GA

2d•Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation. WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOB Lakewood Amphitheatre is seeking is seeking a Supervisor – Cleaning/Maintenance Services. The Cleaning/Maintenance Services Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the cleaning staff within the venue. Duties may also include management functions. Important Note: This position is part-time/seasonal with hours beginning in April and working through October.

Requirements

Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds
High School Diploma or equivalent
Able to handle long show days – up to 15 hours
Ability to work weekdays, weekends, and holidays, including late evenings
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Responsibilities

Direct and supervise cleaning staff and other employees performing similar services as directed.
Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints
On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
Assist with managing breaks
Assist management to ensure compliance with all venue policies and procedures to include all safety regulations
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Translate instructions and important information to Spanish-speaking crew members.
Keep the venue safe and clean at all times, including but not limited to restocking restroom paper, materials and hygiene products as needed; cleaning bathroom facilities such as toilets, sinks, and floors; cleaning spills and other messes on an as-needed basis throughout concerts and events; and picking up and sorting trash as part of our sustainability initiative
Thoroughly clean all areas of front of house, including but not limited to bathrooms, employee break spaces, outdoor lounge areas, and VIP areas, as well as dressing rooms and office spaces backstage
Complete a cleaning checklist of all assigned areas
Ensure all areas are ready to welcome guests
Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift
Assign and schedule team members to specific duties
Enforce safety, health, and security duties.

Benefits

generous vacation
healthcare
retirement benefits
student loan repayment
tuition reimbursement
six months of paid caregiver leave for new parents including fostering
perks like Roadie Babies helping new parents care for their babies on work trips
access to free live events through our exclusive employee ticketing program

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume