Cleaning/Maintenance Services Supervisor at Lakewood Amphitheatre

Live Nation Worldwide•Atlanta, GA

13h•Onsite

About The Position

Lakewood Amphitheatre is seeking is seeking a Supervisor – Cleaning/Maintenance Services. The Cleaning/Maintenance Services Supervisor is a working supervisor who is responsible for supervising and coordinating activities of the cleaning staff within the venue. Duties may also include management functions. Important Note: This position is part-time/seasonal with hours beginning in April and working through October.

Requirements

Position requires constant walking, standing and occasional sitting in an outdoor environment in all weather conditions; lifting/carrying 25+ pounds
High School Diploma or equivalent
Able to handle long show days – up to 15 hours
Ability to work weekdays, weekends, and holidays, including late evenings
Attention to detail, quality and accuracy
Strong relationship building and communication skills
Ability to work independently
Excellent verbal and written communication skills
Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Responsibilities

Direct and supervise cleaning staff and other employees performing similar services as directed.
Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints
On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
Assist with managing breaks
Assist management to ensure compliance with all venue policies and procedures to include all safety regulations
Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
Translate instructions and important information to Spanish-speaking crew members.
Keep the venue safe and clean at all times, including but not limited to restocking restroom paper, materials and hygiene products as needed; cleaning bathroom facilities such as toilets, sinks, and floors; cleaning spills and other messes on an as-needed basis throughout concerts and events; and picking up and sorting trash as part of our sustainability initiative
Thoroughly clean all areas of front of house, including but not limited to bathrooms, employee break spaces, outdoor lounge areas, and VIP areas, as well as dressing rooms and office spaces backstage
Complete a cleaning checklist of all assigned areas
Ensure all areas are ready to welcome guests
Oversee productivity and work assignments of the cleaning staff and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift
Assign and schedule team members to specific duties
Enforce safety, health, and security duties.