Classroom Technology and Media Coordinator 1
About The Position
Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale! The Academic Technology Specialist provides audio-visual support services to students, faculty, and staff in support of University classes and events in academic spaces.
Requirements
- Six years of related work experience, four of them in the same job family at the next lower level, and a high school level education; or four years of related work experience and an Associate degree; or little or no work experience and a Bachelor degree in a related field; or an equivalent combination of experience and education.
Nice To Haves
- Experience working with Q-SYS
Responsibilities
- Consults with faculty to assess their classroom and instructional technology needs.
- Chooses or develops solutions (both within Media Services and Academic Media & Technology) that supports pedagogical goals and interoperability within the classrooms.
- Serves as the primary source of information regarding audio-visual technology and provides instruction and training concerning the use of existing equipment.
- Coordinates collaborative course support efforts across Academic Media & Technology including the digitization of analog materials, digital recording of course lectures and use of the course management system and presentation software (Microsoft PowerPoint and Macintosh Keynote).
- Communicates technology, infrastructure, environmental, operational and related support issues within Media Services or with the appropriate service provider.
- Coordinates and executes daily support services for assigned classroom zone (approximately 35 classrooms) and serves as the initial point of contact for reporting and resolving problems in these classrooms.
- Maintains proficiency in the science of audio-visual technology and apply this knowledge to audio-visual systems usage and support services.
- Coordinates, organizes and executes audio-visual support for University events, including the coordination of collaborative support with ITS partners and Yale service providers.
- Develops and edits departmental documentation regarding system specifications and usage. Documents service requests and problem reports for departmental databases.
- Maintains equipment inventory for assigned classroom zone including records of maintenance and repair.
- Oversees student assistants and coordinate work assignments.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Educational Services
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
