Classification & Compensation Analyst (Confidential Administrative Support II), Human Resources Division

CSU Careers•San Bernardino, CA

About The Position

Under general direction, the Analyst provides high-level administrative, confidential, and technical support for Classification & Compensation Services. Responsibilities include conducting classification reviews of non-MPP and MPP positions, performing compensation market studies, participating in benchmark surveys, and supporting CSU Meet and Confer sessions and salary negotiations. The Analyst interprets and applies Collective Bargaining Agreements, CSU Classification Standards, and technical letters; reviews Independent Contractor requests in coordination with Procurement; supports grievance processes by gathering information, preparing correspondence, and coordinating with HR Employee & Labor Relations; and participates in classification studies conducted by the Chancellor's Office.

Requirements

Equivalent to a Bachelor’s degree in Business Administration, Human Resources, Public Administration, or related field.
A minimum of three (3) years of progressively responsible administrative work experience with a foundational understanding of public administration principles, practices, and methods.
Demonstrate advanced knowledge of public and business administration, operational, and fiscal management.
Utilize administrative survey techniques, operations and systems analysis, and statistical and research methods to develop sound conclusions and recommend policies.
Ability to understand problems broadly and develop strategic solutions.
Ability to handle sensitive situations and demonstrate consultative skills with internal and external groups
Possess advanced time management and analytical skills.
Exhibit strong critical thinking, analytical, research, problem-solving, and conflict resolution skills.
Ability to maintain confidentiality and security of sensitive records.
Possess advanced knowledge of state and federal employment and education laws and regulations.
Demonstrate proficiency in operating standard office equipment and software (e.g., Microsoft Office, Zoom, LMS, Adobe, Google Drive).
Ability to use independent judgment to make decisions and interpret policies.
Ability to resolve administrative problems using precedents.
Ability to focus on own work assignments and provide lead direction to support staff.
Ability to apply fundamental concepts and understand budget policies.
Ability to apply extensive expertise to complex programs and administrative specialties, including relevant laws and regulations.
Ability to learn and apply policies and procedures related to the program.
Ability to use research and statistical analysis methods to analyze data and make projections.
Ability to organize and plan work, handle multiple priorities, and make independent decisions.
Ability to compile, write, and present reports related to the program.
Ability to establish and maintain effective working relationships within and outside the workgroup.

Nice To Haves

Strong knowledge of data analytics with the ability to track, analyze, and report metrics clearly.
Skilled in using online courseware and tools to develop effective communications and presentations.
Proven ability to foster teamwork and maintain positive, productive relationships within a diverse environment.
Excellent verbal and written communication skills with strong command of English grammar, spelling, and punctuation.
Ability to interpret, communicate, and apply policies and procedures accurately.
Maintains a high degree of confidentiality in handling sensitive information.
Excellent organizational and time management skills; able to prioritize and coordinate multiple assignments with minimal supervision under fluctuating deadlines.
Quick learner of university infrastructure, policies, and procedures.
Flexible, adaptable, and proactive problem-solver with strong discretion and sound judgment.
Experience in an educational/institutional environment with a service-oriented mindset.
Proficient in Adobe Sign, Canva, Canvas, Cherwell, Concur, CSULearn, Drupal, LinkedIn Learning, Microsoft Teams, OnBase, PeopleSoft/CHRS, Smartsheet, Zoom, and MS Office (Outlook, Excel, Word, PowerPoint).

Responsibilities

Act as classifier for position reviews and classification determinations.
Evaluate position descriptions against classification standards and essential duties.
Collaborate with departments/divisions to develop consistent position descriptions and communicate changes.
Develop and update guides and materials on classification standards.
Review classification requests and provide recommendations.
Conduct classification reviews for new, existing, and reclassification requests.
Advise departments/divisions during position cycle reviews.
Participate in CSU system-wide classification updates, meetings, and trainings.
Maintain confidential files on complaints, grievances, disciplinary actions, and sensitive classification matters.
Conduct compensation market studies to evaluate internal and external equity.
Prepare standard market analyses by classification and skill level.
Serve as lead for salary benchmark surveys.
Conduct in-depth compensation studies during department/division cycle reviews, including fiscal impact analysis.
Review proposed salary actions for compliance with policies, guidelines, and collective bargaining agreements.
Manage In-Range Progression, Stipend, and Salary Increase requests, providing recommendations to management.
Lead and direct student assistants by planning workflows, organizing coverage, and ensuring timely completion of tasks.
Assign and prioritize work, provide procedural guidance, and monitor quality and productivity to meet HR standards.
Train and orient employees on classification & compensation procedures and HR system processes.
Support grievance processes by gathering information, preparing correspondence, and coordinating with HR Employee & Labor Relations.
Respond to escalated HR inquiries regarding classification and compensation.
Maintain accurate internal classification and compensation logs to ensure data integrity and audit readiness.
Prepare and submit reports on compensation practices to the Chancellor’s Office in compliance with standards and deadlines.
Develop and contribute to unit-wide training sessions to enhance understanding of classification and compensation processes.
Assist in classification and compensation projects, including documentation, workflow refinement, and project tracking.
Collaborate with HRIS, System Administration, and Budget Office on system configuration, data maintenance, and updates.
Maintain or revise Position Management documentation to reflect current policies and system requirements.
Partner with HR leadership and divisional teams to develop forms, processes, and communications supporting consistent practices and operational efficiency.
Review and approve Independent Contractor (IC) requests for compliance with CSU policies, union notifications, and background checks.
Collaborate with Procurement to track the status of IC agreements.
Ensure timely processing and proper documentation of all IC requests.
Perform other HR and classification-related duties as assigned.