CLASS Observation Specialist

Teachstone • Rocky Mount, VA

1d • $47,000 - $58,700

About The Position

Teachstone is looking for a creative and organized collaborator to join the Observation Services team as a CLASS Observation Specialist. You are someone who possesses excellent customer service and people skills, a high attention to detail, and enjoys working in a fast-paced team-oriented environment. Daily responsibilities include conducting CLASS observations (in-person, remote live, and/or video), completing audits of CLASS data and written feedback reports, providing reliability support for CLASS observers, and conducting CLASS training on various age levels. This role may require up to 75% travel within the region assigned and may require overnight travel and/or weekend travel.

Requirements

• Bachelor’s degree in a relevant field, Child Development or Education preferred or an equivalent combination of education and experience
• Strong Knowledge of and experience with the CLASS methodology required
• CLASS certification in Pre-K, Infant & Toddler tools
• Experience in presenting educational materials and/or facilitating training for adults preferred
• Excellent Excel and Google Sheet skills; proficient in using standard Google office software such as Gmail, Google Docs, Sheets, and presentations
• Fluency in English required, Spanish fluency preferred
• Excellent interpersonal skills, including a professional and diplomatic demeanor
• Excellent communication skills, including written, verbal, and listening
• Ability to prioritize and manage competing priorities and changing expectations
• Enjoy working in a highly collaborative, fast-paced, team-based environment
• Think at both a big-picture and detailed level
• Comfortable working in person, in the cloud, etc.

Nice To Haves

• Knowledge of and experience with the CLASS methodology
• Multilingual
• Experience with Learning Management Systems (i.e, Canvas) is a plus
• Experience with Slack, Google Mail, AirTable, Asana, and Toggl

Responsibilities

• Provide CLASS reliability support to CLASS observers
• Conduct CLASS Observation Trainings for contracted observers serving the Observation Services Team
• Develop and support strong working relationships with observers and other team members
• Support with CLASS written feedback audits
• Conduct in-person and video CLASS observations, including post-observation data entry
• Complete ongoing fidelity checks, including calibrations
• Work collaboratively with the Director, Observation Services Managers, and other project team staff, as needed, to support consistent service delivery and achieve project goals and department KPI’s
• Assist project team with day-of site communications (emails and phone calls), by serving as liaison between sites and project team
• Document efficiencies for conducting observations
• Support various observation projects simultaneously
• Other duties as assigned

Benefits

• Fair, Competitive Pay: We ensure equal pay for equal work, using consistent salary bands based on market benchmarks, reviewed annually. Prior salaries, negotiation skills, or fear of conflict don’t influence your pay.
• Salary Range: $47,000 - $58,700 determined by your experience, skills and internal equity.
• Comprehensive benefits: Medical/dental, 401(k), PTO, insurance, development opportunities. Details provided at offer. Eligibility depends on your role and employment status.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees