Claims Training & Development Specialist
About The Position
CURE Auto Insurance is a leading direct writer of auto insurance in New Jersey, Pennsylvania, and Michigan. CURE offers a great working environment, competitive salary, and comprehensive benefits package which includes health and dental coverage, life and disability insurance, 401k with generous company match, and much more! The Training and Development Specialist will be passionate about mentoring others, building effective learning programs, and staying at the forefront of industry best practices. If you enjoy presenting, collaborating, and helping others grow their careers, this is an opportunity to make a meaningful and visible impact.
Requirements
- Knowledge of Personal Lines Auto Insurance, regulations, and claim processes
- 3+ years of experience managing Personal Lines claims; Personal Injury Protection (PIP) and Bodily Injury (BI) claims and litigation experience is preferred
- A minimum of 1 year PIP and BI training experience
- Proficiency with Google Suite, Power Point, Excel
- Must be able to work in the office 5 days per week while actively training
- Strong attention to detail
- Desire to help, mentor, and educate others
- Excellent verbal and written communication skills
- Strong presentation skills
- Flexibility and a positive approach to change
- Ability to work independently, as well as part of team
- Organizational and time management skills
Nice To Haves
- Proficiency with training technologies/Learning Management Systems is a plus
Responsibilities
- Deliver engaging training sessions for new employees and established team members (i.e. on-site, virtual, on demand) that are aligned to Company goals and strategic initiatives
- Participate in the development of training curriculum, e-learning tools, and training programs that drive effectiveness and efficiency
- Assist with creating, updating, and continuously improving quick reference guides and other performance support tools
- Conduct refresher training for existing employees upon manager/key stakeholder requests
- Collect and analyze feedback from trainees to evaluate effectiveness and enhance training programs
- Track training completion and maintain accurate training records
- Stay informed of industry trends, regulations, and best practices to ensure training remains current and relevant
- Be a mentor for new and established employees, offering guidance, resources and ongoing support for professional development and career growth
- Provide training support and participate as a subject matter expert in user acceptance testing for technology integrations, software upgrades, and other projects as necessary
- Perform other duties as assigned.
Benefits
- Comprehensive health benefits including medical, dental and vision coverage
- Generous paid time off (PTO days, sick days, and holidays)
- Flexible spending options with FSA & HSA plans
- Life and AD&D insurance
- 401(k) with company match
- Voluntary benefits such as legal services, pet insurance, and identity & fraud protection
- 24/7 Employee Assistance Program (EAP) for employees and their families
- Health & wellness perks including gym discounts, wellness reimbursements, and reward programs
- Fun, engaging in-office events that support our culture
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
251-500 employees
