Claims Tech Specialist -Remote

Selective Insurance Company of America
2d$95,000 - $125,000Remote

About The Position

Selective Insurance is seeking an E&S Liability Claims Technical Specialist to handle both non-litigated and litigated Excess & Surplus General Liability claims. This is a remote position. Responsibilities of this position include investigation, coverage analysis, risk transfer, evaluation, negotiation, and disposition of assigned claims. Must have expertise in handling a claim from start to finish including the initial contact with the insured, doing an investigation, conducting a full coverage review, tendering and responding to tenders, and identifying relevant legal and coverage issues. The individual in this position will also ensure claims are processed within company policies, procedures, and individual's prescribed authority with exceptional standards of performance. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

Requirements

  • Excellent Customer Service Skills required.
  • Prior experience handling litigation claims preferred.
  • College degree preferred.
  • Minimum 7 years claims handling experience.
  • Excellent Customer Service Skills required.
  • Prior experience handling litigation preferred.
  • Multi State Licensing.

Nice To Haves

  • Excess Surplus experience is a plus but not necessary.

Responsibilities

  • Investigate litigated and non-litigated claims through telephone, written correspondence, and/or personal contact with claimants, attorneys, insureds, witnesses and others having pertinent information. Attend mediations and trials as needed.
  • Analyze information, including depositions, expert reports, attorney evaluations, gained from discovery during litigation and pre-suit investigation in order to evaluate assigned claims to determine the extent of loss, taking into consideration contributory or comparative negligence.
  • Investigate coverage and draft tenders, responses to tenders, and draft coverage letters.
  • Process incoming calls and correspondence from insureds, claimants and agents regarding questions or problems associated with claims. Interact with underwriters and agents.
  • Evaluate, negotiate and settle claims within delegated authority. Handle non-litigation and litigation files from start to finish.
  • Update MCS on a continual basis to accurately reflect status of each assigned file. Do a full liability and damages analysis.
  • Receive and approve expenses incurred to investigate, process, and handle a claim.
  • Prepare check requisitions for all loss and expense payments.
  • Explore salvage and subrogation potential on all claims.
  • Prepare for and participate in claims review and settlement conferences.
  • Close claim by issuing check or disclaimer and secure appropriate releases.

Benefits

  • Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.
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