Claims Support Assistant (Temporary - 6 Months)
About The Position
We are looking for a dynamic, proactive and organized Claims Support Assistant (Temporary - 6 Months) to join our team and provide general end-to-end claims administrative support at our Vernon location. Your administrative experience and your customer service skills are essential in this fast-paced, service-oriented environment. Your responsibilities may include: Greeting customers at Reception Desk and responding to enquiries in person, on the phone and via email Performing a variety of administrative support functions such as filing, sorting mail, and arranging meetings Preparing and reviewing reports and documents for accuracy and error correction Completing correspondence and memos Assisting in opening, maintaining and closing claim files Preparing file documents for records retention
Requirements
- Candidates will complete a typing assessment with a minimum benchmark of 35 net words per minute with a 90% accuracy level
- Candidates will complete a data entry assessment with a minimum benchmark of 5,000 net key strokes per hour with a 95% accuracy level
- Initiative and good judgment to be proactive and determine priorities
- Ability to multi-task, prioritize and to be flexible to adapt to changing work demands, volumes and schedules
- Attention to detail and focus on accuracy
- Strong customer service skills
- Good verbal and written communication skills
- Proficiency with relevant computer applications including Microsoft Word, Excel.
Responsibilities
- Greeting customers at Reception Desk and responding to enquiries in person, on the phone and via email
- Performing a variety of administrative support functions such as filing, sorting mail, and arranging meetings
- Preparing and reviewing reports and documents for accuracy and error correction
- Completing correspondence and memos
- Assisting in opening, maintaining and closing claim files
- Preparing file documents for records retention
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
