Claims Specialist, Liability & Casualty

Swyfft•Morristown, NJ

2d•$85,000 - $95,000•Remote

About The Position

As a Claims Specialist, Liability & Casualty adjuster, you will provide a fast and friendly claims experience to Swyfft’s policyholders and agents. You’ll be expected to handle claims with empathy, curiosity, and creative problem-solving to achieve timely, fair outcomes. You will handle a diverse portfolio of Homeowner and Commercial General Liability claims (both litigated and non-litigated), including habitational risks, premises liability, and bodily injury matters. In this position, you will use your analytical skills to interpret coverage, conduct thorough claim investigations, make liability determinations, and negotiate appropriate resolutions. Our ideal candidate is well-versed with insurance industry knowledge, applying legal defenses and immunities, and partnering with legal counsel. This position is a 100% remote U.S. based opportunity that can be based in one of the following states only: AL, AZ, FL, GA, KY, LA, MA, MO, NC, NJ, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Some travel for day-to-day work, team meetings, and training will be required.

Requirements

5+ years of experience as a casualty/general liability adjuster.
5+ years of litigation experience in a multi-state environment.
You are currently licensed or eligible for licensing as an adjuster in the states of: TX, FL, CA, and NY (we can provide assistance with your licensing fees).
Understand basic legal strategies in conjunction with venue particularities.
Ability to work WC hours on a regular basis if not based in that time zone.
High School Diploma required.
Must be proficient with MS Office and other internal insurance related programs, systems, and/or applications (Outlook, Word, PowerPoint, and Excel).
Ability to communicate effectively using programs such as Slack & MS Teams. You are comfortable sharing screens and video chatting.
Reliable high-speed internet connectivity required.
Designated quiet work from home space.

Nice To Haves

Relevant experience with habitational risks, premises liability, and bodily injury matters is a plus.
Experience drafting initial coverage letters (e.g., reservation of rights, declination, disclaimer) is a plus.
Bachelor’s degree or equivalent experience is preferred.

Responsibilities

Investigate, analyze, and determine the extent of the insurance company's and policyholders’ liability concerning third-party damages and injury with full and final settlement in mind.
Ensure that all assigned claims are resolved timely, reserved accurately, and handled fairly (and in compliance with state and company guidelines).
Review litigated complaints for proper handling and develop legal strategies with counsel.
Work with multiple attorneys and provide direction related to coverage, liability, and damages.
Correspond and communicate with policyholders, agents, experts, and service providers to analyze loss information.
Calculate damages payable under the policy and make payments after determining liability on claims.
Evaluate and apply the insurance contract as it pertains to the resolution of claims.
Create and maintain comprehensive claim handling notation in our electronic claims management system and other related applications.

Benefits

Medical, Dental, and Vision
Short- and Long-Term Disability (Company Paid)
Voluntary Long-Term Disability
Employee Life & AD&D (Company Paid)
Voluntary Employee, Spouse, and Child Life & AD&D
Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
401K with a generous matching contribution and no vesting schedule
20 days of PTO annually (prorated based on hire date)
Company Paid Holidays and 2 “Choose Your Own Holidays”

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