Claims Specialist I

Aon Corporation•Plainview, NY

6h•Onsite

About The Position

Aon is looking for a Claims Specialist I As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Aon Affinity, in our Plainview, NY office. Your impact as a Claims Specialist I Job Responsibilities: The Claims Support Specialist plays a key role in supporting the travel insurance claims process. You’ll be responsible for setting up new claims, managing documentation and correspondence, and providing operational support to the claims team and external partners.

Requirements

Proficiency with claims system, data entry and Microsoft Office tools
1+ years working in a high-volume back-office production-driven environment
Ability to communicate clearly and effectively
Strong organizational and time management skills
Committed to superior customer servicing
Strong attention to detail and accuracy

Responsibilities

Review information in the initiation system and set up new claims according to plan terms
Set and maintain adequate claim reserves
Process claim transactions and follow established procedures and service standards
Send and process claim forms, letters, checks, and related correspondence (mail and electronic)
Open, prep, and route daily mail and electronic communications
Scan and index claim-related documents into the AS400 IMS/21 system
Maintain organized files; archive and purge documents per department guidelines
Verify travel insurance coverage using various methods (systems, fax, email, manifest, phone)
Provide coverage confirmations to internal teams and external parties
Cultivate relationships with tour operators and cruise lines to obtain required claim information
Assist with loading and maintaining penalty spreadsheets
Provide support to Claims Examiners (e.g., follow up on outstanding medical records requests)
Assist with audits, reports, and special projects as assigned

Benefits

In addition to our comprehensive benefits package, we encourage an inclusive workforce.
Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.
Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.
We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.
As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves.
Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
People with criminal histories are encouraged to apply.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard.
If you would like to learn more about the reasonable accommodations we provide, email [email protected]
Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions.
Eligibility for benefits is governed by the applicable plan documents and policies.