Claims – Private Client Claims Specialist I

Cincinnati Financial

3d • $52,000 - $65,000 • Hybrid

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
The express claims center is seeking a qualified candidate to fill the role of private client claims specialist. This headquarters-based role will work within the express claims department and will primarily handle certain higher-dollar private client personal lines scheduled jewelry claims and other larger authority property claims within the private client space. Over time, this will also be expanded to include other business lines and coverages.
The ideal selected candidate will have prior experience as a claims adjuster or prior similar technical insurance experience.
Under CIC’s current staffing guidelines, this position will be based in the HQ (Cincinnati) area. This is an exempt (salaried) role. The position does qualify for CIC’s current hybrid work (80%25 office, 20%25 environment). Contact AVP-express claims manager Andrew Holland if you have questions.

Requirements

• Prior insurance or claims-handling experience (preferred)
• The ability to work independently and make informed decisions
• Exceptional communication skills
• Demonstrated experience and knowledge of CIC property and Private Client forms
• Associate or bachelor’s degree (preferred)
• Pursuit of AINS or AIC designation exam study or completion of either. The selected candidate will be expected to complete AIC coursework within two-years of hire date

Responsibilities

• Directly handle scheduled jewelry claims with no maximum dollar amount subject to HQ supervision from the Private Client Claims group) as well as other higher-dollar property claims as-needed
• Complete through, detailed claim investigations including recorded statements, retention of counsel, partnership with SIU and onboarding experts when needed
• Analyze property coverage forms including specialized Capstone property forms featuring enhanced replacement cost language and specialized valuation
• Prepare detailed narrative factual reports and statements of loss on large ($100,000+) files
• After onboarding and gathering experience, train others as the department expands in 2026
• Monitoring and supporting exceptional claim service to ensure high customer satisfaction

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees