Claims Service Coordinator

Acrisure • Florence, AL

8d • Onsite

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary Participates in the processing of insurance claims by performing the following administrative duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following; other duties may be assigned. Review insurance claim forms and related documents (e.g., medical records) for required information. Enter new claim setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system. Print and prepare outgoing letters and forms on behalf of claims adjusters. Scan and sort incoming daily mail. Pay claim-related expenses when authorized. Handle incoming calls. Make outgoing calls as specifically required. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requirements

• Strong organization skills, attention to detail, accuracy, and thoroughness in work are required.
• Ability to multi-task and prioritize work is required.
• Good verbal and written communication skills, as well as interpersonal skills, are needed.
• Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.
• A High School diploma or equivalent is required.
• A current and valid driver’s license within the state of practice is required.
• Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals.
• Ability to respond to inquiry or complaints.
• Ability to write routine reports and business correspondence.
• Ability to effectively present information in one-on-one situations.
• Ability to solve problems and deal with situations where limited standardization exists.
• Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.

Nice To Haves

• Experience working in claims, or an equivalent combination of training, education, and experience, is preferred.
• experience with Microsoft Word, Excel and Outlook preferred.

Responsibilities

• Review insurance claim forms and related documents (e.g., medical records) for required information.
• Enter new claim setup information into claims management system (ClaimsXPress).
• Maintain existing files in claims management system.
• Print and prepare outgoing letters and forms on behalf of claims adjusters.
• Scan and sort incoming daily mail.
• Pay claim-related expenses when authorized.
• Handle incoming calls.
• Make outgoing calls as specifically required.

Benefits

• Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees