Claims Service Coordinator, Document Management

Acrisure • Bradenton, FL

31d • Hybrid

About The Position

About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible. Job Summary: PRIMARY PURPOSE: To provide support to the claim staff in document management, mail and general clerical support. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Accurately opens, preps, stamps and scans documents for indexing · Indexes incoming claim documents to correct claim file according to folder/document type. · Prints copies of forms, letters and various documents for mailing · May assist with metering outgoing mail. ADDITIONAL FUNCTIONS and RESPONSIBILITIES · Performs other duties as assigned. · Supports the organization's quality program(s).

Requirements

• High school diploma or GED required.
• One year of clerical or customer service experience or equivalent combination of education and experience required.
• Excellent oral and written communication
• PC literate, including Microsoft Office products
• Strong organizational skills
• Efficient time management skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• Can determine the next steps required and proactively respond.
• Be able to multitask in various systems and/or programs.

Responsibilities

• Accurately opens, preps, stamps and scans documents for indexing
• Indexes incoming claim documents to correct claim file according to folder/document type.
• Prints copies of forms, letters and various documents for mailing
• May assist with metering outgoing mail.
• Performs other duties as assigned.
• Supports the organization's quality program(s).

Benefits

• Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
• Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
• Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
• Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED