Claims Representative (General Liability)

Dollar General Corporation • Goodlettsville, TN

27d • Remote

About The Position

General Summary: Under minimum supervision, investigates, negotiates and settles general liability, product liability, landlord, and other claims.

Requirements

• Excellent written and verbal communication skills
• Strong organizational and detail-oriented skills and ability to prioritize
• Ability to meet deadlines
• Ability to handle confrontational situations in a mature and professional manner
• Working knowledge of Microsoft Office applications
• Ability to work in a team environment
• Two to four years' experience required.
• Extensive insurance claims background with emphasis on auto liability bodily injury, premises liability or general liability.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Conducts interviews with injured customers, store personnel and witnesses within twenty-four hours of receiving reported incident. Maintains telephone contact with appropriate parties throughout life of file.
• Evaluates monetary exposure of claim utilizing professional experience and investigative skills.
• Controls activities of service providers such as defense attorneys, medical case managers and private investigators to minimize claim expense and maximize results.
• Develops and maintains a proactive strategic plan of action for the life of the file.
• Maintains a working knowledge of general liability laws and statutes for multiple states.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: General Merchandise Retailers
• Number of Employees: 5,001-10,000 employees