Claims - Recovery Specialist I (HQ-Based)

Cincinnati Financial Corporation•Fairfield, OH

67d•$35,000 - $46,000•Hybrid

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person. If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. Start your journey with us Our Claims Recovery Department is currently seeking a Recovery Specialist I. This role includes overseeing subrogation efforts on small non-litigation auto losses, as well as providing administrative support to the Claims Recovery area and its processes. Including but not limited to managing the group email inbox, processing incoming receipts, processing assignments to collection firms, arbitration assignments and managing incoming physical mail. Hybrid work options are available in selected departments at our Headquarters located in Fairfield, Ohio. Eligibility may vary based on your role, responsibilities, and departmental policies.

Requirements

good verbal and written communication skills
ability to concentrate and pay attention to detail
strong decision-making skills
ability to effectively work independently
average to above average knowledge of Word, Excel, Outlook, Teams and Adobe
accounting basics and workflows
high school diploma or equivalent

Nice To Haves

claim knowledge and experience are preferred
knowledge of Claims Management System is valued
qualified candidates are willing to take on new responsibilities

Responsibilities

oversee subrogation efforts on small non-litigated losses
monitor payment plan files
process incoming recovery receipts
perform specific file review methods
work with field associates on effective loss investigation methods
manage routing of incoming email to ensure it reaches the appropriate associates
manage assignment and processing of incoming receipts not processed automatically
process collection firm assignments and file copy accesses
manage eSubro hub demands and arbitration assignments ensuring notice to appropriate associates
review incoming physical mail ensuring it reaches the appropriate destination
miscellaneous administrative support as arises or needed
may assist with auto salvage