We are in search of a Claims Program Manager to join the Spinnaker Claims Team, who will provide oversight of claims handled by Claim Administrators for various lines of business. The Spinnaker Claims Team has the responsibility for setting Claims governance standards and ensuring their timely implementation and daily monitoring for all Spinnaker Programs. This person ensures proactive and prompt management of claims, considering all aspects such as claim strategy, coverage analysis, reserve development, litigation management, and customer satisfaction, in accordance with Claims Guidelines, SLA's, regulatory standards and processes for Program Claims. The Claims Program Manager also works with external stakeholders to address questions, resolve problems, and maintain rapport. This person may represent Spinnaker Insurance at customer meetings, including program implementation and account stewardship meetings.