Life - Claims Processor

Cincinnati Financial

3d•$21 - $23•Hybrid

About The Position

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®. If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow. The Cincinnati Life Insurance Company Life Claims department is currently seeking a claim processor to investigate and analyze life and annuity claims to determine liability. The position requires professional communication with beneficiaries, agents and other customers while providing fair adjudication of claims and acting as a resource to others.

Requirements

understanding of life and annuity claim processing
knowledge of basic life insurance contract language
familiarity with medical terminology
strong analytical and math skills
ability to work well independently and in teams
proficiency in Microsoft Word and Excel
strong attention to detail
customer service orientation
excellent verbal and written communication skills
a willingness to pursure education to enhance professional growth
an associate degree or equivalent life/annuity or tax-related experience

Nice To Haves

knowledge of LifePro administration system (preferred)

Responsibilities

review and investigate claim evidence to determine liability and prevent fraud
interpret and apply contract language to verify coverage
answer telephone inquiries regarding new, pending and settled claims
communicate with claimants, agents, beneficiaries, attorneys and others regarding claim requirements, settlement options, and claim decisions
approve claims accurately, promptly, and within scope of authority
maintain claim files in thorough, clear and objective manner
verify data in policy administration system and calculate benefit amount to ensure accurate claim payment and financial reporting
complete contestable claim investigations

Benefits

Many departments at our Headquarters in Fairfield, Ohio, offer hybrid work options, empowering associates to work from home several days a week. Depending on your role and responsibilities, hybrid options may be available.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume