Claims Facilitator

Erie Insurance•Cary, NC

60d•Onsite

About The Position

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. Under minimal supervision, settles claims within limits of authority. Two Positions Available The selected candidate will report to our Raleigh Branch office. The selected candidate will be required to obtain appropriate licensing within 45 days.

Requirements

High school diploma or GED and one year of related claims handling, customer service, or clerical experience required; or equivalent educational experience required.
Obtain appropriate licenses as required by state within 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants.

Nice To Haves

Bachelor's or Associate's degree preferred.
Pursuit of general insurance education preferred.

Responsibilities

Processes first party automobile, third party clear liability automobile and low severity property claims within limits of authority. Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE's approved payment methods, and settles claims.
Establishes contact with all parties involved in the claim in accordance with ERIE's expectations.
Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others.
Enters loss information into claims system.
Prepares correspondence, forms and related materials. Reviews all pending claims/activities on a regular basis.
Provides support for property claims during periods of heavy volume.

Benefits

Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
Career development. Including a tuition reimbursement program for higher education and industry designations.
Company-paid basic life insurance
Short-and long-term disability insurance
Orthodontic coverage for children and adults
Adoption assistance
Fertility and infertility coverage
Well-being programs
Paid volunteer hours for service to your community
Dollar-for-dollar matching of your charitable gifts each year.