Facilitator

KBR • Colorado Springs, CO

2d

About The Position

Belong. Connect. Grow. with KBR! KBR’s National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country’s most critical role – protecting our national security.

Requirements

• Security Clearance: Must be eligible to obtain a U.S. government security clearance, which is something only a U.S. citizen can obtain
• Education: Bachelor’s degree in Technical Communication, English, Computer Science, or a related field, or equivalent experience
• Experience: 0-2 years of experience in technical writing, preferably in a technology-driven environment, with experience in creating SOPs and marketing content
• Technical Skills: Familiarity with software development processes, APIs, and tools such as Markdown, Git, or content management systems. Experience with diagramming tools (e.g., Visio, Lucidchart) is a plus
• Writing Skills: Exceptional writing, editing, and proofreading skills with a keen eye for detail and the ability to translate complex technical concepts into clear, accessible language
• Collaboration: Strong interpersonal skills and the ability to work effectively with cross-functional teams in a fast-paced environment
• Adaptability: Ability to manage multiple projects, prioritize tasks, and adapt to changing requirements and deadlines
• Technical Proficiency: Proficient in using documentation tools such as MadCap Flare, Confluence, or similar platforms, and comfortable with version control systems like Git
• Content Structuring: Strong ability to organize and structure complex information into clear, logical, and user-friendly formats, including the use of headings, lists, and visual aids
• Research and Analysis: Skilled in researching technical topics, interviewing subject matter experts, and analyzing product specifications to produce accurate documentation
• Style Guide Adherence: Experience applying and maintaining style guides (e.g., Microsoft Manual of Style, Chicago Manual of Style) to ensure consistency in tone, terminology, and formatting
• Time Management: Proven ability to manage multiple documentation projects simultaneously, meeting deadlines in a fast-paced environment
• Attention to Detail: Meticulous in ensuring accuracy, grammar, and formatting in all written content, with a focus on delivering polished deliverables
• Basic Coding Knowledge: Familiarity with basic coding concepts (e.g., HTML, CSS, or JSON) to document APIs or technical processes effectively
• Documentation Suite Development: Expertise in developing, managing, and maintaining a comprehensive suite of documentation, including user guides, SOPs, quick-reference materials, and platform usage documentation for diverse audiences (administrators, product teams, and end-users)
• Marketing Content Creation: Ability to create communication materials, promotional campaigns, and targeted content to support the Gravity Platform’s market strategy, ensuring alignment with stakeholder needs
• Compliance and Storage: Knowledge of security and accessibility standards and experience storing documentation in government-designated repositories to ensure accessibility and sustainment

Nice To Haves

• Experience with Agile methodologies, familiarity with cloud-based technologies, or knowledge of the industry
• Team Beskar serves Expert in Microsoft Office Suite
• Experience working with Google Suite of tools
• Experience writing standard operating procedures (SOPs)
• Experience writing marketing materials and promotional campaigns

Responsibilities

• Meeting Facilitation: Plan, organize, and lead team meetings, workshops, and brainstorming sessions to ensure clear objectives, active participation, and actionable outcomes.
• Process Improvement: Provide facilitation services to identify and implement process improvements that enhance operational efficiency and service delivery within the Gravity Platform. This includes: Conducting market research to assess emerging tools, solutions, and DevOps techniques Leading value stream mapping exercises to streamline workflows Creating service blueprints to visualize and optimize service delivery Organizing workshops to identify gaps, streamline workflows, and prioritize enhancements
• Collaboration Enhancement: Foster a positive team dynamic by encouraging open communication, active listening, and constructive feedback among team members.
• Market Strategy Development: In partnership with the Technical Writer, assist in the development and execution of a comprehensive market strategy for the Gravity Platform, including: Facilitating outreach campaigns to promote the platform Ensuring alignment of promotional activities with mission objectives Gathering feedback from stakeholders to refine strategy implementation
• Conflict Resolution: Mediate and resolve conflicts or disagreements within the team, ensuring a respectful and productive working environment
• Produce actionable recommendations, stakeholder engagement plans, and documented outcomes to support data-driven decision-making and continuous improvement efforts
• Documentation and Follow-Up: Summarize key discussion points, decisions, and action items from meetings, ensuring timely follow-up and accountability
• Training and Development: Design and deliver team-building exercises or training sessions to enhance team cohesion and skill development

Benefits

• KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation.
• Additional compensation may be in the form of a sign on bonus, relocation benefits, short-term incentives, long-term incentives, or discretionary payments for exceptional performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees