Claims Examiner II

Berkshire Hathaway Homestate Insurance•Omaha, NE

21h•Onsite

About The Position

The Claims Examiner II will investigate, evaluate, provide defense if appropriate, negotiate and resolve assigned property damage and bodily injury claims reported under affiliated Companies' insurance contracts, in accordance with those contracts and applicable law, within documented authority. NICO National Indemnity Company, a member of the Berkshire Hathaway group of Insurance Companies, offers unparalleled financial strength and stability with a friendly, small company atmosphere. The Berkshire Hathaway Homestate Companies (BHHC) are a group of six insurance carriers that are part of the Berkshire Hathaway Insurance Group. Headquartered in Omaha, NE, and with more than 45 years in business, BHHC has evolved from a regional carrier to a national insurance group writing a diverse book of policies from coast to coast. They insure challenging classes in today’s commercial auto & property marketplace, such as trucking, public auto, vacant and rental properties. BHHC has earned an enviable record of success in the insurance industry that is supported by A.M.Best’s highest financial strength rating of A++. The company values each individual and recognizes that attracting and retaining high quality talent is essential to its success. With hands-on training and maintaining a small company feel within their larger organization, they have created an atmosphere where 'team players' thrive.

Requirements

Bachelor's degree in related field or equivalent work experience.
One or more years work experience.
Investigation
Evaluation and analysis
Negotiation
Case management
Time management and prioritization
Excellent oral and written communication, especially with individuals outside the Company
Organize time and resources and handle multiple high priorities
Research and evaluate alternatives, reach decisions, and make recommendations
Maintain strict confidentiality
Meet deadlines
Work with detail with accuracy
Work well with others

Nice To Haves

Interpretation and application of insurance contracts
Insurance claim procedures, loss evaluation methods and claim resolution alternatives
Insurance related courses such as AIC, CPCU

Responsibilities

Investigate assigned claims reported under insurance contracts provided by affiliated Companies, including identification of information and documents needed to evaluate claims, assignment and direction of independent adjusters and review of public and other records and documents.
Contact Insureds, Claimants and others by telephone and correspondence regarding information and documents necessary to evaluate and resolve claims, claim processes and related matters, and resolution alternatives.
Comply with claims handling laws and regulations.
At higher levels, may engage defense counsel as directed and monitor defense of Insureds in consultation with management as necessary or may work directly with internal legal counsel.
Identify, evaluate and, in consultation with management as necessary, analyze and determine respective rights and obligations of Company, Insured, Claimants and others under insurance contracts applicable to assigned claims.
Comply with laws of applicable jurisdiction.
Coordinate with Legal Department on coverage, claims handling compliance, and other legal issues.
Analyze, evaluate, and estimate liability of Insureds and loss of Claimants/Insureds for assigned claims and identify all potential losses to which Companies’ contracts of insurance apply.
Identify and report potential fraud to Special Investigation Unit.
Trains on and uses decision theory principles to evaluate various claim settlement scenarios in the settlement process.
Establish and timely modify appropriate case reserve reflecting available information regarding assigned claims.
Review and approve or disapprove invoices from independent adjusters and others for allocated loss adjustment expenses.
Maintain and timely review diary of assigned claims.
Negotiate and resolve assigned claims within established authority or submit authority request and recommend resolution to manager.
Prepare and maintain accurate and timely record of communications with Insureds, Claimants, and other third-parties; review, establish and modify appropriate units reflecting potential loss exposures; maintain appropriate Claim File including all required electronic and other records and provide information regarding assigned claims to manager and others as required.
Obtain and maintain all required licenses and certifications; maintain current knowledge of insurance and claim management principles and practices through review of published opinions, trade periodicals and other professional literature and conferences.

Benefits

retirement and savings plan with immediate enrollment with 100% employer match up to 5%
Medical, Dental and Vision for regular, full-time employees and eligible dependents
a dedicated Learning & Development program for employees to grow personally and professionally
100% upfront Educational Reimbursement program
subsidized downtown parking
competitive time off policies including parental leave
an Employee Assistance program
health, vision, dental, life and disability insurance
401(k) with company match
100% upfront tuition reimbursement
complimentary state-of-the-art, on-site gym
robust wellness program
low-cost downtown parking
numerous volunteer and networking opportunities with other emerging professionals
online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health
complimentary state-of-the-art onsite fitness center