Claims Examiner, Entertainment

Arch Insurance Group Inc. • Jersey City, NJ

30d • Hybrid

About The Position

Arch Insurance Group Inc. (AIGI) has an opening in its Claims Division on the Middle Market Casualty Team for a Claims Examiner, Entertainment. In this role, the individual will be responsible for actively managing commercial entertainment claims involving low- to medium-severity general liability and auto accounts across jurisdictions throughout the United States. Entertainment claims may include Motion Picture Film and Television, Commercial Productions, Touring, Motorsports, Live Events, and Theater. The ideal candidate will possess strong negotiation skills, solid technical expertise, and a passion for delivering service-focused solutions in a fast-paced, high-impact environment.

Requirements

• Exceptional communication (written and verbal), evaluating, influencing, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Demonstrated ability to take part in active strategic discussions
• Demonstrated ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word
• Willing and able to travel 10%
• Proper & active adjuster licensing in all applicable states

Responsibilities

• Proactively investigate, evaluate, and resolve entertainment-related claims, including film, television, live events, and touring productions.
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary, as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Develop and implement timely and accurate resolution strategies to ensure mitigation of indemnity and expense exposures
• Maintain contact with any/all associated claims carrier(s)’ claims staff, business line leader, underwriter, defense counsel, program manager, and broker to communicate developments and outcomes as necessary
• Investigate claims and review the insureds' materials, pleadings, and other relevant documents
• Identify and review each jurisdiction's applicable statutes, rules, and case law
• Review litigation materials including depositions and expert's reports
• Analyze and direct risk transfer, additional insured issues, and contractual indemnity issues
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Analyze coverage, liability and damages for purposes of assessing and recommending reserves
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluations and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter
• Negotiate resolution of claims
• Select and utilize structure brokers
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to inquiries from the insured, counsel, underwriters, brokers, and senior management regarding claims

Benefits

• multiple medical plans plus dental, vision and prescription drug coverage
• a competitive 401k with generous matching
• PTO beginning at 20 days per year
• up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer
• basic Life and AD&D Insurance as well as Short and Long-Term Disability
• Paid Parental Leave of up to 10 weeks
• Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level