Claims CRC Representative I

Georgia Farm Bureau • Macon, GA

3d • Onsite

About The Position

Creates loss reports in loss notice system, handles claims for towing and arranges rental cars, assesses and assigns claims to proper handler, such as Auto Claims Adjuster, Field Claims Adjuster, Appraiser or Water Mitigation provider. Accesses loss notice index to complete "after hours loss reports" and assign to proper handler. They may be called on to process Unidentified Mail other than that which is Attorney Mail. CRC I’s may be called on to handle any other administrative duties assigned by a team lead, supervisor or manager. OTHER RESPONSIBILITIES/REQUIREMENTS Assists with projects as required and other duties as assigned by supervisor/manager.

Requirements

• High school diploma
• Must be able to read, analyze and interpret procedures, regulations, instructions, manuals and other documents as required
• Excellent telephone, public relations and oral/written communication skills are required
• Must be able to solve practical problems and deal with variety of concrete variables
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form
• Must possess basic skills and be proficient or have demonstrated aptitude with computers including experience with Excel, Word, and web-based systems

Nice To Haves

• Some college preferred
• Prior work in office environment, desired, with call center experience a plus

Responsibilities

• Creates loss reports in loss notice system
• Handles claims for towing and arranges rental cars
• Assesses and assigns claims to proper handler, such as Auto Claims Adjuster, Field Claims Adjuster, Appraiser or Water Mitigation provider
• Accesses loss notice index to complete "after hours loss reports" and assign to proper handler
• Process Unidentified Mail other than that which is Attorney Mail
• Handle any other administrative duties assigned by a team lead, supervisor or manager
• Assists with projects as required and other duties as assigned by supervisor/manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED