Claims Coordinator

Louisiana State University • Union, NJ

2d

About The Position

The Claims Coordinator provides administrative and clerical support for the Office of Risk Management’s claims management program. This position assists in the intake, tracking, and documentation of claims across Workers’ Compensation, Liability, Property, International Travel, and other specialty coverages. The Claims Coordinator ensures accurate record keeping, timely communication with departments and third-party administrators (TPAs), and assists in processing payments and reports. The position also provides limited departmental administrative support, including asset inventory, supply management, and general office coordination.

Requirements

• Bachelor's degree.
• Experience in an office setting or detail-oriented environment.
• LSU values skills, experience, and expertise. Candidates who have relevant experience in key job responsibilities are encouraged to apply— a degree is not required as long as the candidate meets the required years of experience specified in the job description.
• This position is emergency and operation essential and may be required to report to campus in times of emergency and/or closure or asked to work during an official closure.

Nice To Haves

• Bachelor's degree with 1 year of experience.
• Experience in claims administration, insurance, or risk management support desirable.
• Experience handling confidential information and working in a fast-paced, detail-oriented environment is required.
• Familiarity with database systems, spreadsheets, and financial reconciliation preferred.
• Associate in Claims
• Associate in Risk Management Certified Risk Management
• Charter Property and Casualty Underwriter.

Responsibilities

• Maintains claim files and records for all lines of coverage.
• Assists with claims intake, data entry, correspondence, and report preparation.
• Ensures timely submission of claims documentation to TPAs, insurers, and internal stakeholders.
• Tracks claim status and follows up on outstanding items.
• Serves as a primary point of contact for departmental claim inquiries.
• Coordinates with faculty and staff to obtain needed claim information and assists in responding to requests from university departments, TPAs, and insurers.
• Assists with processing claim payments, reimbursements, and account reconciliations.
• Prepares payment documentation and verifies transaction accuracy under the direction of the Assistant Director of Claims Management.
• Maintains claims databases and updates reports with current claim information.
• Assists in compiling data for internal reports, dashboards, and audits.
• Provides general administrative support to the Office of Risk Management, including property inventory, supply ordering, scheduling, and other clerical duties.
• Assists with scheduling meetings, preparing training materials, and supporting departmental initiatives.
• Performs other duties as assigned to support risk management operations.

Benefits

• LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees