Claims Coordinator

The A List•Austin, TX

15h•$21 - $23•Onsite

About The Position

MAJOR RESPONSIBILITIES/TASKS Office Administration and Support 1. Set up new claim files, including completing data screens, setting initial reserves, and mailing acknowledgment letters. Update internal claim logs and reports, prepare claim files, and scan documents for vendor services as needed. Handle urgent claim setup requests as required. 2. Manage all incoming and outgoing correspondence. Act as a backup for reception, handling receipt, opening, and date-stamping of claims mail. Index each mail item with the appropriate claim number and ensure daily electronic transmission of medical bills to IMO. 3. Provide administrative assistance to the Claims Department, including coordinating meetings, preparing reports, making travel arrangements, and preparing expense reports for management. Assist in preparing for Hot Topics and other events. 4. Manage the worker s comp inbox, routing and processing incoming electronic mail throughout the day. 5. Handle incoming calls to the claims department, directing them to the appropriate team member as necessary. 6. Report information to respective entities as required by the Texas Department of Insurance. 7. Maintain and replenish printer supplies in the claims area and ensure office supplies are stocked for the department. 8. Provide backup support for the receptionist at the front desk and offer administrative assistance to other departments as needed. Invoice and Payment Processing 9. Process reviewed invoices, provide bill and check status updates to vendors/providers, and handle mileage reimbursements and check requests. 10. Manage weekly indemnity and expense payments. Process audited medical bills, attach necessary documentation, ensure timely mailing of checks, and file copies in the appropriate claim files.

Requirements

High school diploma
Minimum of two years experience in an administrative role
Availability to work in the office five days per week
Strong organizational skills with attention to detail
Effective time management with the ability to prioritize multiple tasks
Proficiency in Microsoft Office Suite and quick adaptability to technology databases
Excellent verbal and written communication, including proof-reading
Initiative in troubleshooting and problem-solving
Team-oriented with strong collaboration skills
Professional demeanor and ability to work with diverse personalities

Responsibilities

Set up new claim files, including completing data screens, setting initial reserves, and mailing acknowledgment letters.
Update internal claim logs and reports, prepare claim files, and scan documents for vendor services as needed.
Handle urgent claim setup requests as required.
Manage all incoming and outgoing correspondence.
Act as a backup for reception, handling receipt, opening, and date-stamping of claims mail.
Index each mail item with the appropriate claim number and ensure daily electronic transmission of medical bills to IMO.
Provide administrative assistance to the Claims Department, including coordinating meetings, preparing reports, making travel arrangements, and preparing expense reports for management.
Assist in preparing for Hot Topics and other events.
Manage the worker s comp inbox, routing and processing incoming electronic mail throughout the day.
Handle incoming calls to the claims department, directing them to the appropriate team member as necessary.
Report information to respective entities as required by the Texas Department of Insurance.
Maintain and replenish printer supplies in the claims area and ensure office supplies are stocked for the department.
Provide backup support for the receptionist at the front desk and offer administrative assistance to other departments as needed.
Process reviewed invoices, provide bill and check status updates to vendors/providers, and handle mileage reimbursements and check requests.
Manage weekly indemnity and expense payments.
Process audited medical bills, attach necessary documentation, ensure timely mailing of checks, and file copies in the appropriate claim files.