Claims Coordinator – Commercial Insurance (P&C)

Cornerstone Companies•Overland Park, KS

About The Position

CLAIMS COORDINATOR Property & Casualty | Commercial Insurance & Risk Management We are a fast-growing commercial insurance and risk management firm seeking a Claims Coordinator to support our Property & Casualty clients. This role is the central hub of our claims process—working directly with clients, carriers, and producers to ensure claims are handled quickly, accurately, and proactively. If you are highly organized, detail-driven, and relentless about follow-up, this is a high-impact role with long-term growth opportunity. Why This Role Matters This position is critical to delivering an elite client experience. You will directly impact how quickly claims are handled, how informed our clients feel, and how effectively we advocate on their behalf.

Requirements

Strong attention to detail and organization
High sense of urgency and accountability
Excellent written and verbal communication
Ability to manage multiple tasks and deadlines
Insurance experience preferred (commercial lines or workers comp a plus)

Nice To Haves

Experience with AMS systems (AMS360, etc.) is a plus

Responsibilities

Claims Intake & Reporting Receive and intake claims from all sources
Enter claims into AMS accurately
Report claims to carriers within 24 hours
Client & Internal Communication Send claim acknowledgments to clients and producers
Provide routine claim status updates
Serve as liaison between clients, carriers, TPAs, and attorneys
Claims Management Maintain claim diaries and follow-ups
Proactively follow up with adjusters
Coordinate ongoing claim activity
Documentation & Reporting Document all claim activity in AMS
Prepare and deliver loss runs
Ensure files are complete and audit-ready
Client Risk Support Provide claim kits at renewal
Distribute WC posters and injured worker cards
Supply carrier reporting instructions including claim reporting kits