Claims Consultant

Alera Group•Tacoma, WA

5d•$80,000 - $105,000•Hybrid

About The Position

Alera Group is looking for a Claims Consultant. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you! Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

Requirements

Strong and professional oral and written communication skills
Follow through and attention to detail
Dependability and initiative
Ability to demonstrate good judgment
Ability to adapt to an Agency Management system
Proficiency in MS Office including Word, Excel, Outlook, and PowerPoint
Presentation and public speaking skills

Responsibilities

The Claims Consultant’s role is to collaborate effectively with our clients building solid relationships and retaining business.
The Consultant works with all Sales Executives, internal Propel staff in Commercial & Personal Lines Departments and externally with our Clients, Carriers and Vendors.
Service timeline focuses on larger Valued, Propel 100, and complex accounts for scheduled Claim Reviews and various presentations.
Duties also include providing claims service for all Propel clients, providing technical expertise and servicing as an advocate on client claim issues.
They collaborate independently with clients, consulting large reserves, coverage issues and other items that have a significant impact on retention and premiums.
They also may present to prospects and clients at renewals, stewardship meetings and claim reviews.
Serve as the primary liaison and advocate for clients by communicating regularly with clients, carriers, and internal teams to resolve issues and support claims needs
Consult independently with clients on complex matters such as large reserves, coverage issues, and claim strategies that impact premiums and retention
Prepare, coordinate, and present claim reviews, status reports, and participate in client, prospect, proposal, and RFP presentations
Proactively manage assigned claims inventory, research and resolve coverage issues by reviewing policies, and advocate with carriers while adhering to departmental standards
Collaborate closely with producers, account managers, and leadership on coordinated service delivery, special projects, and departmental goals

Benefits

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

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