Claims Consultant - Accountants and Professional Liability

The Hartford•Scottsdale, AZ

39d•Hybrid

About The Position

We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Hartford Financial Lines Errors & Omissions E&O Claims Group has an open Claim Consultant position handling a caseload of third-party Accountants and Miscellaneous Professional Liability (MPL) claims, from inception to final disposition. As these claims are often in litigation, experience handling Professional Liability matters is required. Responsibilities include all aspects of claim file management from assignment to conclusion including: Conducting investigations and analyzing and evaluating the information learned Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim Writing and communicating to insureds in regard to coverage, liability, damages and other issues Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment Presenting cases to management for expense or indemnity reserve authority above established authority levels Developing and implementing resolution strategies through negotiations to achieve high quality outcomes Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review Understanding and analyzing potential extra-contractual liability as needed Attending trials and mediations as necessary Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc. Providing support and working collaboratively with business partners to evaluate and address claim trends and developments Addressing inquiries from agents and policyholders, providing superior customer service Providing key training and marketing support to Underwriters

Requirements

Juris Doctorate degree required.
Minimum of three years handling third-party Professional Liability insurance defense or Professional Liability coverage litigation required.
Candidates should be disciplined, results-oriented and able to focus on bottom line results.
Candidates are required to have knowledge and experience handling all aspects of liability claims.
Excellent oral and written communication skills.
Excellent strategic thinking ability and execution skills.
Excellent negotiation and advanced technical claim handling skills.
Knowledge of insurance coverage issues a plus.
Superior time, task prioritization and desk management skills.
An ability to communicate thoughts clearly and concisely, and to influence and persuade others.
high speed broadband internet service is required, we do not recommend or support DSL, wireless, MiFi, Hotspots, Fiber without a modem and Satellite
Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable
minimum upload/download speeds of 5Mbps/30Mbps will be required.

Nice To Haves

Familiarity and experience with AI-powered tools, such as Microsoft Copilot, is a plus.

Responsibilities

Conducting investigations and analyzing and evaluating the information learned
Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
Writing and communicating to insureds in regard to coverage, liability, damages and other issues
Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
Presenting cases to management for expense or indemnity reserve authority above established authority levels
Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting and bill review
Understanding and analyzing potential extra-contractual liability as needed
Attending trials and mediations as necessary
Contributing to broader claim and enterprise goals by participating in audits, projects, training and product development initiatives
Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
Addressing inquiries from agents and policyholders, providing superior customer service
Providing key training and marketing support to Underwriters

Benefits

Medical, Dental, Vision, Life and Disability Insurance, 401K. Effective day 1.
25 days paid time off in your first full year and Paid Holidays.
Tuition reimbursement - up to $5,250 (undergraduate) and $6,000 (graduate) for tuition and registration fees for degree programs that support your career development (subject to additional requirements).
Student Loan Paydown Program – eligible to participate after 6 months of service. The Hartford will make a direct contribution of $125 per month – with a lifetime maximum up to $10,000 – as a supplemental payment towards your student loan in order to help you manage the stress of student debt and help you pay down your student loan faster.
Paid volunteer opportunities

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