CAS Claims Clerk

Heartland Security Insurance Group • Tyler, TX

4d

About The Position

Primary Responsibility
Provide assistance and communicate effectively with claimants, coworkers, and the adjusters in claims handling.

Requirements

• High school diploma or equivalent
• One year experience in an office/clerical environment
• Basic to intermediate knowledge and understanding of Microsoft Office Word, Excel and Outlook.
• Strong attention to detail.
• A high degree of accuracy.
• Ability to work within and meet timed deadlines.
• Excellent communication skills both verbal and written.
• Ability to manage multiple tasks.
• Ability to manage time and work efficiently.
• Ability to provide exceptional customer service.

Nice To Haves

• Bilingual skills in English/Spanish.
• Previous experience in workers' compensation claims.

Responsibilities

• Provide assistance and communicate effectively with coworkers, and the adjusters in claims handling.
• Process unidentified mail.
• Set up new claims for Workers’ Compensation and Property loss claims.
• Preparing copy work for hearings and state ordered medical exams.
• Process manual miscellaneous payments.
• General clerical mailing functions, i.e. printing, stuffing envelopes, looking up tracking information, etc…
• Monitoring the Fraud Hotline for voicemails.
• Sending & receiving files to the Division via SFTP functions.
• Sending & receiving files to a vendor partner for bill review processing.
• Referral and importing of Peer Reviews and case management assignments.
• Assist adjusters and supervisors with special projects.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees