Claims Business Intelligence Lead

Chubb • Philadelphia, PA

7d

About The Position

We are seeking a Vice President to lead and transform the Claims Data Solutions and Insights team. This executive will be responsible for architecting and executing a comprehensive Business Intelligence strategy for Claims, with a mandate to elevate data-driven decision-making across the organization. The ideal candidate will demonstrate a proven track record of building and scaling BI functions, driving innovation, and influencing senior stakeholders. This role reports to the Senior Vice President of Claims Business Intelligence and Actuarial Insights.

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Responsibilities

• Set and Drive BI Strategy: Develop and execute a multi-year Claims BI strategy aligned with enterprise priorities. Champion the adoption of advanced analytics, data governance, and self-service BI capabilities across Claims.
• Executive Leadership: Lead, mentor, and inspire a team of 6-8 onshore and offshore professionals. Foster a culture of innovation, accountability, and continuous improvement.
• Enterprise Collaboration: Serve as the primary Claims BI thought leader, partnering with senior executives to shape and deliver on strategic data initiatives.
• Business Transformation: Spearhead the design and delivery of end-to-end data and analytics solutions that enable Claims Transformation, operational excellence, and competitive advantage.
• Innovation in Data Products: Oversee the creation of new data products, advanced dashboards, and predictive models that deliver actionable insights to Claims, Underwriting, and Actuarial stakeholders.
• AI/ML Integration: Lead the integration of AI/ML solutions into Claims workflows, measuring impact and scaling successful pilots.
• Data Governance & Quality: Establish and enforce data governance standards, ensuring data integrity, security, and compliance.
• Stakeholder Engagement: Proactively identify business needs, translate them into data-driven solutions, and clearly articulate business value to technical and non-technical audiences.
• Change Management: Drive organizational change to embed a data-driven culture, including training, communication, and stakeholder management.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees