Claims Associate

Acrisure•Oak Ridge, TN

5d•Onsite

About The Position

Essential Duties and Responsibilities include the following. Other duties may be assigned : Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Review insurance claims forms and related documents (e.g. medical records) for required information. Enter new claims setup information into claims management system (ClaimsXPress). Maintain existing files in claims management system. Print and prepare outgoing letters and forms on behalf of claims adjusters. Scan and sort incoming daily mail. Pay claim-related expenses when authorized. Handle incoming calls. Make outgoing calls as specifically required. Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Why Join Us: At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future. Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York. Employee Benefits We also offer our employees a comprehensive suite of benefits and perks, including: Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time. Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription. Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs. Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage. … and so much more! This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location. Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected] . California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy . Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice . Welcome, your new opportunity awaits you.

Requirements

High School diploma or equivalent is required.
Experience working in claims, or an equivalent combination of training, educations and experience., is preferred.
Strong attention to detail, excellent communication skills required, proficiency in using policy management software a plus
Excellent organizational skills and time management skills to handle multiple tasks efficiently
Ability to build and maintain positive relationships with clients and colleagues.
Results driven and customer focus
Good verbal and written communication skills, as well as interpersonal skills are needed.
Ability to read and interpret documents
Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.
Ability to read and interpret documents such as general business periodicals, general ledgers, and procedural manuals.
Ability to respond to inquiry or complaints.
Ability to write routine reports and business correspondence.
Ability to effectively present information in one-on-one situations.
Ability to solve problems and deal with situations where limited standardization exists.
Ability to calculate figures/amounts such as discounts, interest, proportions and percentages.

Nice To Haves

Experience working in claims, or an equivalent combination of training, educations and experience., is preferred.
proficiency in using policy management software a plus
Basic computer skills are required, experience with Microsoft Word, Excel and Outlook preferred.

Responsibilities

Review insurance claims forms and related documents (e.g. medical records) for required information.
Enter new claims setup information into claims management system (ClaimsXPress).
Maintain existing files in claims management system.
Print and prepare outgoing letters and forms on behalf of claims adjusters.
Scan and sort incoming daily mail.
Pay claim-related expenses when authorized.
Handle incoming calls.
Make outgoing calls as specifically required.