Claims Assistant

Shelter Mutual Insurance Company•Columbia, TN

6d•$17

About The Position

A company built to serve you. It's your career, Shelter it! Claims Assistant $17.06 / hour minimum starting pay Job Level: Individual Contributor Shelter maintains broad salary ranges for its roles in order to account for variations in geographic location, education, training, skills, relevant work experience, business needs and market demands. Please remember that this is the minimum starting base pay only and does not consider other components that make up the total rewards package for the position. What You Will Be Doing: Performs general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies, handling telephone duties, and serving as the office receptionist in a branch. Performs any other related duties necessary to ensure the Branch or Unit is functioning efficiently. Also pays branch bills, updates all rosters and emergency contacts, and assigns claims. Makes payments on claims at the adjuster or management request. Makes phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports. What We're Looking For: Proficient in operating office equipment and performing administrative functions. Demonstrates excellent communication skills. Accountable for accurate and efficient task completion, adhering to company policies and departmental procedures. Capable of handling sensitive and confidential matters with discretion, maintaining a steady work schedule, and ensuring minimal disruption to department deadlines. Engages in continuing education for administrative or insurance-related subjects, showcasing knowledge and usage of all computer systems Ability to perform essential functions of the job, with or without a reasonable accommodation. Shelter's uncompromising commitment to excellence doesn't stop with our customers. We recognize our employees are what make us a premier organization in the insurance industry. Shelter Employees enjoy such benefits as: Heath, Dental, Voluntary Vision and Prescription Drug Insurance Savings and Profit Sharing 401(k) Paid Time Off for Sick and Personal Leave, Vacation and Holidays Vitality Wellness Program "Dress for Your Day" Dress Code Flexible Scheduling And much more! #IND1# If interested, please apply by: 01/28/2026

Requirements

Proficient in operating office equipment and performing administrative functions.
Demonstrates excellent communication skills.
Accountable for accurate and efficient task completion, adhering to company policies and departmental procedures.
Capable of handling sensitive and confidential matters with discretion, maintaining a steady work schedule, and ensuring minimal disruption to department deadlines.
Engages in continuing education for administrative or insurance-related subjects, showcasing knowledge and usage of all computer systems
Ability to perform essential functions of the job, with or without a reasonable accommodation.

Responsibilities

Performs general administrative duties for Claims personnel such as keyboarding, filing, record keeping, preparing reports, ordering and inventory of supplies, handling telephone duties, and serving as the office receptionist in a branch.
Performs any other related duties necessary to ensure the Branch or Unit is functioning efficiently.
Pays branch bills
Updates all rosters and emergency contacts
Assigns claims
Makes payments on claims at the adjuster or management request.
Makes phone calls to collect data on claims from Medicare, loss payees, mortgagees, medical providers and requests for police or fire reports.