Claims Advocacy Manager

Ryan Specialty • Chicago, IL

4d • $148,000 - $185,000

About The Position

Claims Advocacy Manager is responsible for developing and implementing claim analysis and advocacy strategies regarding professional executive claims. The role serves as a subject matter expert on complex issues and collaborates with internal stakeholders to innovate solutions for claims management. They represent the company in high-level negotiations, monitor industry trends, and drive initiatives for operational efficiency and strategic development, fostering strong relationships for organizational success in the specialty insurance market. What will your job entail? Job Responsibilities

Requirements

• 8+ years of experience in Financial Lines and Management Professional Liability Insurance Claims (D&O, E&O, Crime, Fiduciary, Cyber, PL).
• Bachelor’s degree required, Master’s degree preferred; Finance, Legal, Business Administration preferred. Any other related discipline or commensurate work experience considered.

Nice To Haves

• State specific Adjusting/Appraising/Examining/ Investigating Licenses is preferred.
• Associate in Claims (AIC), or Certified Claims Professional (CCP) is plus.

Responsibilities

• Develops and implements advanced strategies for generating claims insights and advocacy, leveraging industry expertise and insights to optimize claim resolution outcomes.
• Serves as a subject matter expert on complex claims issues, providing guidance and support to the team and assisting with the resolution of challenging cases.
• Represents the company in negotiations with insurance carriers, clients, and other stakeholders, ensuring the protection of the organization’s interests and achievement of favorable outcomes.
• Monitors industry trends, regulatory developments, and emerging risks to proactively identify opportunities for improvement and adapt claims advocacy strategies accordingly.
• Conducts regular reviews, audits, and performance evaluations to assess the effectiveness of claims advocacy processes and identify areas for enhancement.
• Drives initiatives to enhance operational efficiency, streamlines claims handling processes, and optimizes resource allocation within the claim’s advocacy team.
• Collaborates with underwriters, legal counsel, and senior management, to develop innovative solutions for claims management and risk mitigation.
• Supports the team of Claims Advocacy Specialists, providing guidance, coaching, and mentorship to enhance their performance and professional development.
• Fosters strong relationships with key clients, insurance carriers, and industry stakeholders, serving as a trusted advisor and advocate for the company's interests.
• Collaborates with management to develop and implement strategic initiatives aimed at achieving organizational goals and maintaining a competitive edge in the specialty insurance market.

Benefits

• In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level