Claims Administrator

Covenant Logistics•Chattanooga, TN

5d•$45,008 - $69,575

About The Position

This Claims Administrator will focus on the support and improvement of the Financial and Reporting infrastructure of the Claims Department. This position will handle a wide range of responsibilities by monitoring the administration of claims while monitoring the records for these claims ensuring accuracy on all fronts. Responsibilities Serves as reporting liaison between the Claims Department and Finance/Accounting. Ensures adherence to company SOP, policies, and guidelines at the project level. Identify value adding opportunities for claims functions. Worker’s Compensation Accidents, Overage, Shortage, and Damage (OS&D) instances, etc. Serve as liaison between Claims Department and Breakdown to ensure proper coding of accident costs. Work with outside vendors to ensure payments are processed properly and timely. Analyze and report financial trends of claim development. Ensures that the resolution is for the optimal claim outcome and is fair, cost effective, consistent and expedited whether it is a settlement, subrogation or a denial. Completes resolution strategy and negotiation strategy to assist in the resolution of the claim.

Requirements

Excellent organizational, detail, and time-management skills.
Ability to work with multiple levels of internal infrastructure.
Experience in written and verbal business communications
Experience with Windows 10 and Microsoft Office 365
Knowledge of Excel required
Demonstrated problem solving and decision-making skills
Analytical abilities to review, analyze, and trend data
Possesses research and investigative skills
Ability and desire to work with limited direction
Must be self-motivating, driven, and comfortable with change
Highschool Diploma or equivalent required.
2+ years of claims experience.

Nice To Haves

Higher education is preferred.
Transportation experience preferred.
Prior experience in risk management, claims or similar field desired.
Understanding of Insurance and Transportation terminology preferred

Responsibilities

Serves as reporting liaison between the Claims Department and Finance/Accounting.
Ensures adherence to company SOP, policies, and guidelines at the project level.
Identify value adding opportunities for claims functions.
Worker’s Compensation Accidents, Overage, Shortage, and Damage (OS&D) instances, etc.
Serve as liaison between Claims Department and Breakdown to ensure proper coding of accident costs.
Work with outside vendors to ensure payments are processed properly and timely.
Analyze and report financial trends of claim development.
Ensures that the resolution is for the optimal claim outcome and is fair, cost effective, consistent and expedited whether it is a settlement, subrogation or a denial.
Completes resolution strategy and negotiation strategy to assist in the resolution of the claim.

Benefits

Competitive Compensation
Pay Range: $45,007.59-$69,574.81
Pay Grade: 7
401(k) Match: Build your future with our generous company match.
Serious Health Condition Pay: Financial protection when it matters most.
Robust Health & Wellness Benefits
Medical, Dental & Vision Insurance
Telemedicine Access
Company-Paid Short & Long-Term Disability Coverage
Health Savings Account (HSA)
Company-Paid Life Insurance
Time to Recharge
Generous Paid Time Off (PTO)
Paid Company Holidays
Time off to Volunteer
Culture-Driven Perks
Casual Dress Code: Dress for your day.
Tuition Reimbursement: Advance your education with financial support.
Employee Discount Program: Exclusive savings on everyday essentials and more.
Dependent Care Flexible Spending Account (DFSA)
Adoption Assistance: Meaningful support for growing families.
Employee Assistance Program (EAP): Confidential, 24/7 support for life’s challenges.
Pet Insurance: To protect your furry family members