Claims Administrator

The Sheakley Group Inc • Blue Ash, OH

14h

About The Position

This position provides administrative support to the Workers’ Compensation Account Management Team by assisting with claims administration, data entry, and client communication. The role is responsible for maintaining accurate claim information in company systems, generating reports, processing incoming mail and faxes, and contacting clients to verify claim details. This position also supports customer service efforts and contributes to client retention and enrollment processes while ensuring confidentiality, accuracy, and efficiency in a fast-paced environment.

Requirements

• Ability to handle sensitive information and maintain a high level of confidentiality
• Ability to type 40 WPM with accuracy
• Proficient with 10 key
• Data Entry skills, both accurate and efficient
• Excellent customer service and telephone skills
• Proficient with Microsoft Office products (Word, Excel and Outlook)
• Organized, attention to detail, flexibility and strong ability to multi-task
• Ability to work in a fast paced environment individually or as a team
• Effectively work with others to build consensus and rapport
• Knowledge and skills at a level normally acquired through the completion of a High School education or equivalent experience

Responsibilities

• Workers’ Compensation Claims Administration
• Customer Service
• Phone calls to client to verify information on claim status
• Generate Reports
• Entry of claim information into Sheakley’s systems / Data Entry
• Processing Mail and Faxes
• Assistance with client retention and enrollment process

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED