Claims Admin Support Specialist -Risk Management Claims Services

Landstar System, Inc.•Jacksonville, FL

5d•$18 - $20•Onsite

About The Position

This position supports the RMCS Claims team by handling key administrative functions and assisting with the intake and processing of cargo and liability claims. The role is responsible for reviewing and setting up new claims, maintaining accurate documentation, and ensuring timely communication with internal teams and external partners. Working closely with the Liability Claims Director and Claims VP, this individual plays an important role in keeping claim operations organized, efficient, and compliant, while managing multiple priorities with a high level of accuracy and professionalism.

Requirements

High school diploma or general education degree (GED)
6 months office or administrative customer service experience
6 months of hands-on experience using Excel
Proficiency in Microsoft Office
Excellent written and verbal communication skills
Professional demeanor with strong interpersonal skills
Ability to work independently and manage time effectively
Well-organized with attention to detail

Responsibilities

Open, sort, identify and distribute mail to appropriate staff.
Pull correspondence, or new claims from the department's common email box.
Review new cargo and liability claims, determine type, nature and amount claimed.
Enter new claim details into Claims Management System.
Retrieve shipping, contract or insurance documents from internal systems and match to new claim.
Set initial financials and enter other required claim data.
Send notice of claim letter and supports to liable third-party motor carrier and its insurer.
Scan and name claim documents received from external parties into appropriate electronic claim folders.