Claims Adjuster Trainee- Lubbock

Texas Mutual•Lubbock, TX

4d•Hybrid

About The Position

We’re excited you’re considering joining a great place to work! Texas Mutual is deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. About this Position We're excited you're considering growing your career with Texas Mutual! At Texas Mutual, we are deeply committed to creating and maintaining an environment of mutual respect and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to age, race, color, national origin, religion, sex, gender identity, sexual orientation, genetic information, veteran status, or any other basis protected by local, state, or federal law. At Texas Mutual, we spend our days creating a stronger, safer Texas. That means helping injured employees return to a productive life, empowering businesses to thrive, and giving back to our communities. Our claims adjusters play a vital role in helping injured employees and local businesses rebuild after unexpected setbacks, strengthening the fabric of our Texas communities. As an insurance trainee, you'll learn the necessary skills to become one of our claims adjusters who work to support individuals and families as they get back on their feet after workplace accidents, providing peace of mind and stability to countless community members. Your work ensures that those you serve receive timely support and fair resolutions, making a meaningful impact when they need it most!

Requirements

Bachelor's degree or equivalent combination of education, training, or experience.
Incident investigation, strong customer service, report writing
0+ years of experience
Proficient in Microsoft Office Applications

Responsibilities

Participate in a full-time, comprehensive training program (up to 12 weeks, primarily in-person) designed to prepare you for a career as an insurance professional.
Successfully complete the Texas Worker's Compensation licensing class and subsequent exam.
Communicate, educate, and assist injured employees in navigating the workers' compensation system.
Collaborate with the policyholder, provider, and injured employee to ensure quality care and a return to productive life.
Ensure regulatory compliance and proper claim handling.
Efficiently resolve assigned caseload adhering to guidelines as determined by the state and internal guidelines.
Evaluate claims for coverage, compensability, and benefit determination.
Accurately deliver benefits within pre-determined timelines.
Handle new claims and manage an assigned caseload, emphasizing effective resolution strategies and optimal results