Claims Adjuster Senior Liability

Gallagher•Saint Peters, MO

15h

About The Position

At Gallagher Bassett, we are dedicated to helping people through challenging moments by navigating complexity, supporting recovery, and delivering impactful outcomes. The company values empathy, precision, and partnership, fostering a culture that encourages teamwork, curiosity, and celebrates the impact of individual work. This role is vital in helping businesses and individuals move forward with confidence. The position involves investigating, evaluating, disposing, and settling the most complex claims and highest exposures with minimal supervision. This includes the investigation, determination, and evaluation of coverage, liability, and damages, as well as setting proper reserves. Incumbents at this level typically hold claims reserve and settlement authority of up to $10,000 liability and/or $25,000 workers compensation or greater. The role requires exercising proper judgment and decision-making to analyze claims exposure, determine the appropriate course of action, and settle claims effectively. Extensive interaction with various parties involved in the claim process is expected, along with the ability to clearly communicate concise action plans and present strategies for case conclusion. The successful candidate will demonstrate complete knowledge of the claim file process, process claims consistent with client and corporate policies, procedures, and best practices, and adhere to all statutory, regulatory, and ethics requirements. The role also includes complying with carrier reporting and threshold requirements, recognizing and pursuing excess insurance recoveries, and managing a full caseload with increased severity.

Requirements

High school diploma
5 years related claims experience
Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
Extensive knowledge of accepted industry standards and practices.
Computer experience with related claims and business software.
Ability to think critically.
Ability to solve problems.
Ability to plan and organize activities.
Ability to serve clients.
Ability to negotiate.
Ability to effectively communicate verbally and in writing.
Ability to embrace new challenges.
Analytical skill necessary to make decisions and resolve complex issues inherent in handling losses.
Ability to successfully negotiate the settlement and disposition of serious claims including the ability to interpret related documentation.

Nice To Haves

Bachelor's degree

Responsibilities

Investigates, evaluates, disposes and settles the most complex claims and highest exposures with minimal supervision.
Investigates, determines and evaluates coverage, liability and damages.
Sets proper reserves.
Exercises proper judgment and decision making to analyze the claims exposure, to determine the proper course of action and to appropriately settle the claim.
Interacts extensively with various parties involved in the claim process.
Clearly communicates concise action plans, and presents plans for moving the case to conclusion.
Demonstrates complete knowledge of the claim file process through presentation of actions and responses to client questions.
Processes claims consistent with clients' and corporate policies, procedures and "best practices" and also in accordance with any statutory, regulatory and ethics requirements.
Complies with carrier reporting and threshold requirements.
Recognizes and pursues excess insurance recoveries.
Handles a full case load, with proven ability to handle cases of increased severity.

Benefits

Competitive and comprehensive compensation package
Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program