Works independently to manage Workers' Compensation cases, including complex and catastrophic claims. Note commercial Workers' Compensation experience in California is required. DISTINGUISHING CHARACTERISTICS: Administers complex non-litigated and litigated workers’ compensation cases and integrates the delivery of benefits associated with sickness and long-term disability benefits. Provides technical guidance, mentoring and support to claims assistants and clerical staff. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, the employee must be able to efficiently and effectively perform each of the following essential functions. Reasonable accommodation may be made for individuals with disabilities. The functions of this job include but are not limited to; Set up claims and make timely three point contacts Ensure the privacy and security of Protected Health Information (PHI) Analyze claim, investigate and estimate proper reserves Develop and maintain relevant plan of action Set up and maintain timely benefit payments (Includes wage statement calculation and diary management) Identification and pursuit of subrogation Timely review and maintenance of incoming mail Timely response to Request for Authorization or referral for Utilization Review Consistent communication and claim reviews with all parties, including our Claims Services Account Manager in relation to brokers and policy holders. The agricultural accounts are generally higher volume policies, fast-paced and seasonal, and special handling is oftentimes required. Timely evaluation of reserve adequacy Proactively maintaining current status of claims Identify, rate and reserve for possible permanent disability Evaluate claim for settlement purposes Timely excess Carrier Reporting Close cases in a timely and expedient manner Other duties as may be assigned Must be able to work at least 40 hours per week, Monday thru Friday and be available to work extended hours as situations arise.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees