Claims Adjuster - Crop

QBE Insurance Group

1d•$56,000 - $84,000•Remote

About The Position

In this role you will respond to crop claims by completing field inspections, communicating with involved parties, performing investigations, determining appropriate adjustments and administering insurance policies to ensure compliance with state and federal regulations. •Location: Work Remotely in Wisconsin, USA •Work Arrangement: This role is fully remote; approximately 20% home office work and 80% field work. •The starting salary range for this role is between $56,000-$84,000 QBE, a global insurance leader, is the proud parent company of NAU Country Insurance Company. NAU Country writes in 48 states and has nine locations nationwide. Together, we combine the history, expertise, innovation, and a shared commitment to excellence to provide unparalleled insurance solutions to our customers and communities worldwide.

Requirements

High School Diploma/GED
1 year relevant experience
Must possess a valid Driver’s License
Some relevant work experience.
Effective verbal and written communication skills
Work effectively under pressure; able to comply with tight deadlines
Collaborate with internal staff and external customers
Use relevant information and individual judgment to comply with organizational and legal regulations
Establish and maintain effective, trusting and respectful relationships with others
Complete tasks attentively and thoroughly
High attention to detail
Work independently with little to supervision
Communicate outside the organization and share information as a positive aid to achieve best practices and objectives

Nice To Haves

Tertiary Degree or equivalent combination of education and work experience.
Associate's Degree or equivalent combination of education and work experience
Experience with agriculture and/or farming
Crop Adjuster Proficiency Program (CAPP)
Applied knowledge of agriculture and crop farming
Working knowledge of crop insurance regulations, policies, procedures and best practices
Working knowledge of investigative techniques and legal research methodologies
Basic knowledge of Microsoft Office Suite

Responsibilities

Complete field inspections, reviews and adjustments by reading maps and aerial photos, measuring fields and storage bins, and appropriately administering company crop insurance policies
Ensure compliant and cost effective application of crop policies by leveraging knowledge of basic insurance statutes and regulations and complying with state and federal regulatory requirements
Build and maintain relationships with customers by providing timely and accurate policy service, answering questions and communicating adjustment determinations
Accurately document, process and transmit loss information in order to determine potential damages
Support business objectives by participating in quality control tasks, audits, risk assessments and field reviews
Contribute to a positive work environment by demonstrating cultural expectations and influencing others to reward performance and value “can do” people, accountability, diversity and inclusion, flexibility, continuous improvement, collaboration, creativity and fun

Benefits

Hybrid Working – a mix of working from home and in the office
22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis
Competitive 401(k) program with company match up to 8%
Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice
Tuition Reimbursement for professional certifications, and continuing education
Employee Network and Community – QBE actively supports six Employee Networks, and many ways to give back to your community

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