Claims Account Manager- Property & Casualty (Remote)

Marsh McLennan•Boston, WA

1d•Remote

About The Position

Marsh is seeking a talented individual to join their team as a Commercial Property & Casualty Claims Account Manager. This role will directly support a large, complex Marsh client and is fully remote. Marsh is a global leader in risk, reinsurance, capital, people, investments, and management consulting, advising clients in 130 countries. With annual revenue over $27 billion and more than 95,000 colleagues, Marsh aims to build confidence through perspective. The company is committed to fostering a diverse, inclusive, and flexible work environment, attracting and retaining top talent by embracing diversity in all its forms. While this specific role is fully remote, Marsh generally operates on a hybrid work model, expecting colleagues to be in their local office or working onsite with clients at least three days per week, with office-based teams designating an "anchor day" for in-person collaboration.

Requirements

3-5 years of insurance industry experience, ideally with experience in construction and/or claims management programs.
Experience working closely with and managing third party administrators for property & casualty.
Bachelor’s degree in accounting, finance, economics, risk management or a related subject.
Excellent communication, negotiation, and interpersonal skills.

Nice To Haves

Strong organizational, multitasking, relationship-building and problem solving skills.
High integrity, teamwork focus, eagerness to learn, and experience in the construction and claims space.
Demonstrated ability to interface effectively with internal teams and external clients at all levels.
Ability to work independently, prioritize multiple tasks, and perform under pressure.
Strong customer service orientation and proactive approach to risk management.

Responsibilities

Monitor client systems to identify and report incidents to the Third Party Administrator (TPA).
Assist client Risk Management department to report and manage TPA.
Create, maintain and update incident logs, files and related construction project claims materials.
Monitoring and following up with Third Party Administrator on status of reported claims, including reviewing quality of adjuster work to ensure compliance with client standards.
Support the internal management of claims files, including obtaining and following up on required information and data.
Manage various financial tracking worksheets and systems.
Consolidating and reviewing construction project-related invoices, and supporting the associated administrative processes required to pay these invoices.
Help coordinate severe incident defense responses for construction project claims.
Support the review of contracts for the construction projects.
Support client Risk Management team manage all other construction project-related activities as required.