Claims Account Manager- Property & Casualty (Remote)

Marsh McLennan • Washington, DC

2d • Remote

About The Position

We are seeking a talented individual to join our team at Marsh as a Commercial Property & Casualty Claims Account Manager. This role will be supporting a large, complex Marsh client directly and is fully remote. We will count on you to: Monitor client systems to identify and report incidents to the Third Party Administrator (TPA). Assist client Risk Management department to report and manage TPA. Create, maintain and update incident logs, files and related construction project claims materials. Monitoring and following up with Third Party Administrator on status of reported claims, including reviewing quality of adjuster work to ensure compliance with client standards. Support the internal management of claims files, including obtaining and following up on required information and data. Manage various financial tracking worksheets and systems. Consolidating and reviewing construction project-related invoices, and supporting the associated administrative processes required to pay these invoices. Help coordinate severe incident defense responses for construction project claims. Support the review of contracts for the construction projects. Support client Risk Management team manage all other construction project-related activities as required.

Requirements

• 3-5 years of insurance industry experience, ideally with experience in construction and/or claims management programs.
• Experience working closely with and managing third party administrators for property & casualty.
• Bachelor’s degree in accounting, finance, economics, risk management or a related subject.
• Excellent communication, negotiation, and interpersonal skills.

Nice To Haves

• Strong organizational, multitasking, relationship-building and problem solving skills.
• High integrity, teamwork focus, eagerness to learn, and experience in the construction and claims space.
• Demonstrated ability to interface effectively with internal teams and external clients at all levels.
• Ability to work independently, prioritize multiple tasks, and perform under pressure.
• Strong customer service orientation and proactive approach to risk management.

Responsibilities

• Monitor client systems to identify and report incidents to the Third Party Administrator (TPA).
• Assist client Risk Management department to report and manage TPA.
• Create, maintain and update incident logs, files and related construction project claims materials.
• Monitoring and following up with Third Party Administrator on status of reported claims, including reviewing quality of adjuster work to ensure compliance with client standards.
• Support the internal management of claims files, including obtaining and following up on required information and data.
• Manage various financial tracking worksheets and systems.
• Consolidating and reviewing construction project-related invoices, and supporting the associated administrative processes required to pay these invoices.
• Help coordinate severe incident defense responses for construction project claims.
• Support the review of contracts for the construction projects.
• Support client Risk Management team manage all other construction project-related activities as required.

Benefits

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create innovative solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office.
• All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week.
• Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees