Claim Technology Strategic Planner - Sr. Director

Travelers • Hartford, CT

7d

About The Position

The Senior Director, Strategic Initiatives partners with leaders across Claim business delivery, analytics and technology to drive holistic strategic planning efforts ensuring alignment and integration across Strategy & Planning and execution activities. This position is responsible oversight of strategy development including long term roadmap, project, technology transition plans, workforce implications and reporting.

Requirements

• Bachelor's Degree and 7 years of related experience or equivalent in education and work experience

Nice To Haves

• Bachelor's degree in a related field preferred.
• 7 years of project management experience preferred.
• 2 years of experience managing others and/or project teams preferred.
• Strong organization and communication skills.
• Demonstrated experience developing multi-year technology strategies and roadmaps.
• Experience working with advanced project-management methodologies and Agile principles.
• Experience in developing strong, trusted partnerships with senior executives and constituent partners.
• Ability to lead and inspire team members to achieve optimal results in a highly collaborative and matrixed organization.
• Systemic thinker with strategic planning expertise, readily sees patterns and connections in a complicated environment.
• Demonstrated ability to put strategic plans into action.
• Strong facilitation and conflict resolution skillset.
• Experience managing multiple complex projects simultaneously.
• Strong analytical and problem-solving skills.
• Deep understanding and appreciation for business, business intelligence/analytics, and technology components of program/portfolio management.

Responsibilities

• Build and maintain strong relationship within Claim Business Delivery, Analytics and Technology leadership team.
• Accountable for developing and managing a master plan for the multi-year build of our new business, analytics & technology ecosystem and transition to achieve our multi year benefit commitments
• Partners with Business Delivery Office (BDO)/Strategy, Value Stream (VS) Leads, chapter leads, Portfolio Management and tech ops in the creation and management of the plan, ensures alignment, and the plan is actionable ie the right tech runway and readiness work is happening
• Partners with Strategic Practice Peers and finance to ensure alignment of plan to portfolio, financials, Multi-Year Plan (MYP) strategy, portfolio, plan and budget are aligned.
• Identify potential risks and develop mitigation strategies to ensure the successful execution of the multi-year plan.
• Regularly report on progress, performance, and outcomes to senior leadership and stakeholders
• Build out management information reporting & planning function to inform departmental planning, strategic decision making and demonstrate organizational impact and value delivery.
• Develop strategic planning process and infrastructure business leadership, providing guidance and effective direction to ensure operating divisions are aligned to overall goals and vision.
• Perform other duties as assigned.

Benefits

• Health Insurance : Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees