Claim Examiner-Commercial Auto/Physical Damage (hybrid)
About The Position
We’re not like other insurance companies. From our specialty products to our business model, our culture to our results — we’re different. Different is who we are, and how we work, interact, deliver and succeed together. Creating a different and better insurance experience doesn’t just happen. It takes focus and a shared passion for going beyond the expected to forge relationships and deliver care that makes a difference. This approach rises from and is supported by our talented, ethical and smart team of employee owners united around a single purpose: to work alongside our customers and partners when they need us, in unexpected ways, with exceptional results. Apply today to make a difference with us. RLI is a Glassdoor Best Places to Work company with a strong, successful background. For decades, our financial track record has been stellar — a testament to our culture and validation of our reputation as an excellent underwriting company. Position Purpose Under occasional supervision, responsible for maintaining, processing, and resolving 1st and 3rd party Commercial Material Damage claims within defined authority. Assists in verifying policy limits, deductibles, locations, exclusions, and endorsements. Obtains information regarding each claim through various means and evaluates liability. Monitors claim status for potential exposure opportunities . Reviews coverage matters, analysis, and determinations.
Requirements
- Bachelor’s degree in business administration, insurance, or a related field.
- 4+ years of claim handling experience is preferred within the commercial/transportation field.
- Experience in handling commercial trucking, bus and/or commercial auto claims is required.
- Proactive in initial investigation, claim handling and resolution.
- Superior communication skills to work effectively with insureds, underwriters and claimants.
- Proficient in coverage analysis/verification involving commercial transportation policies with knowledge of trucking policies as a plus.
- Excellent negotiation skills.
- Detail-oriented with good organizational skills.
- Self-motivated and task-oriented.
Nice To Haves
- Moving and storage cargo experience is a plus.
- AIC or CPCU designation preferred.
Responsibilities
- Responsible for the direct handling of RLI Transportation claims.
- Investigate, analyze, and handle new and reassigned 1st and 3rd party Commercial Transportation and Trucking Physical Damage claims for coverage, liability, damages, and reserves.
- Handles subrogation, arbitration, and salvage
- Manage appraisers, investigators, adjusters and experts as needed.
- Maintain claim files and ensure claims have full coverage, are properly documented, adjusted, and resolved.
- May work on special projects.
Benefits
- Annual bonus plans
- Employee stock ownership plan (ESOP)
- 401(k) — automatic 3% company contribution
- Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)
- Paid time off (PTO) and holidays
- Paid volunteer time off (VTO) to support our communities
- Parental and family care leave
- Flexible & hybrid work arrangements
- Fitness center discounts and free virtual fitness platform
- Employee assistance program
- Comprehensive medical, dental and vision benefits
- Flexible spending and health savings accounts
- 2x base salary for group life and AD&D insurance
- Voluntary life, critical illness, & accident insurance for purchase
- Short-term and long-term disability benefits
- Training & certification opportunities
- Tuition reimbursement
- Education bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
501-1,000 employees
